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Mid and South Essex NHS Foundation Trust

Ophthalmology Clinical Systems Manager

The closing date is 29 April 2026

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Job summary

The Ophthalmology Clinical Systems Manager (OCSM) ensures that Ophthalmology clinical systems are reliable, accessible and configured to support safe, high-quality and efficient patient care. The role works collaboratively with colleagues across the ophthalmology service to meet clinical and operational regulatory requirements.

The role will require working closely with the Ophthalmology service, the Trusts IT department and wider support teams, plus the external service suppliers.

The post holder will be primarily located at Southend Hospital but will be required to attend other hospital sites within the MSE regularly.

Main duties of the job

Proactively manage the service delivery, supporting the clinical systems as required to facilitate / assist or resolve any system related issues, liaising with internal IT support and 3rd party suppliers where required.

Manage and lead rigorous change management processes;representing the interests of patients when assessing risk and impact.

Ensure change management controls are implemented and adhered to with regard to changes in functionality and configuration of the application and its interfaces.

Support identification, specification and delivery of required system changes.

Ensure that appropriate action is taken in addressing system issues with IT suppliers based on the relevant Service Level Agreements and give feedback to management regarding supplier compliance and performance

Maintaining a system-specific security policy for the system and ensuring that procedures are followed in accordance with this policy.

Plan and deliver guidance workshops for users of the application in liaison with the IT Training Team, support the training of users as needed with support from the IT Training team..

Lead on planning and implementing upgrades for the system including the process of system upgrades, planning, adequate testing and documentation of new and updated software releases together with appropriate support for the transfer to the LIVE environment. Ensure that all changes through the system go through Change Control

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

390-SUR-SO-8995

Job locations

southend

Prittlewell Chase.

Westcliff-on -Sea

SS0 0RY


Job description

Job responsibilities

Please see the attached detailed job description and person specification for full details of the role.

Job description

Job responsibilities

Please see the attached detailed job description and person specification for full details of the role.

Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent or diploma level qualification
  • Degree level qualification in information Management or related subject

Desirable

  • Project Management / Process improvement
  • Ophthalmology Clinical Background

knowledge and experience

Essential

  • Minimum 2 years experience working with clinical systems
  • knowledge of system management and implementation

Desirable

  • Experience of working in an NHS or healthcare environment

communication

Essential

  • Clear inclusive verbal and written communication skills

Other

Essential

  • Car owner driver Ability to travel
Person Specification

Qualifications

Essential

  • NVQ level 3 or equivalent or diploma level qualification
  • Degree level qualification in information Management or related subject

Desirable

  • Project Management / Process improvement
  • Ophthalmology Clinical Background

knowledge and experience

Essential

  • Minimum 2 years experience working with clinical systems
  • knowledge of system management and implementation

Desirable

  • Experience of working in an NHS or healthcare environment

communication

Essential

  • Clear inclusive verbal and written communication skills

Other

Essential

  • Car owner driver Ability to travel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

southend

Prittlewell Chase.

Westcliff-on -Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

southend

Prittlewell Chase.

Westcliff-on -Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

tracy porter

tracy.porter@nhs.net

07889601454

Details

Date posted

15 April 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,387 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

390-SUR-SO-8995

Job locations

southend

Prittlewell Chase.

Westcliff-on -Sea

SS0 0RY


Supporting documents

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