Mid and South Essex NHS Foundation Trust

Restaurant Supervisor

The closing date is 21 April 2026

Job summary

Are you passionate about food? Do you enjoy meeting and working with a variety of people?

To organise and supervise on a daily basis the service assistants. To ensure the provision off an efficient and quality service whilst meeting the dietary needs of all patients. To ensure that all catering staff are compliant with the uniform policy and provide a courteous service to all patients and ensure that all duties and responsibilities are carried out in accordance with all Health and Safety procedures

Main duties of the job

A hands-on Supervisor to provide appropriate staffing levels and skill mix in the patient catering areas, to ensure a cost-effective quality service.
Be flexible in all other duties and areas in response to the business/customer/management needs. This may include supervising chill room and restaurant staff.
To ensure that the presentation of all food is in accordance with agreed standards as defined by the catering manager.
To supervise the provision of patient catering ensuring that they are delivered punctually and dirties are collected in a timely manner.
To ensure that all food hygiene, health and safety and other statutory legislation is adhered to at all times within all patient catering areas and that all stipulated records are maintained.
To ensure that cleaning schedules are in place which will facilitate regular daily and scheduled cleaning of all equipment in the ward kitchens including topping up of consumables.
Ensure that cleaning and temperature records are maintained to show compliance.
Ensure that staff take only designated breaks.
Ensure that correct procedures are used in relation to the use of cleaning of all machinery and adhering to cleaning schedules.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Date posted

14 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-COR-BR-5991

Job locations

Broomfield

Court Road

Chelmsford

CM7 1ET

Job description

Job responsibilities

To undertake the six-month probationary period

Toundertake appropriate training for relevant staff, both formal and informal.

To undertake sickness review meetings as required.

To undertake mandatory training and any other training required.

Maximise and promote customer satisfaction through the prompt resolution of customer complaints/requests.

Develop good lines of communication and relationships at all levels within your team and with other colleagues and customers.

Ensure the post holder has full knowledge of the daily menu including accompaniments, portion sizes and ensure this information is cascaded to the catering assistants/ward hostesses.

Ensure that all staff are complaint with uniform policy and best practice for a catering service. To undertake appraisals for relevant staff.

Job description

Job responsibilities

To undertake the six-month probationary period

Toundertake appropriate training for relevant staff, both formal and informal.

To undertake sickness review meetings as required.

To undertake mandatory training and any other training required.

Maximise and promote customer satisfaction through the prompt resolution of customer complaints/requests.

Develop good lines of communication and relationships at all levels within your team and with other colleagues and customers.

Ensure the post holder has full knowledge of the daily menu including accompaniments, portion sizes and ensure this information is cascaded to the catering assistants/ward hostesses.

Ensure that all staff are complaint with uniform policy and best practice for a catering service. To undertake appraisals for relevant staff.

Person Specification

Knowledge and Experience

Essential

Knowledge of various cleaning tasks and the ability to perform manual cleaning tasks.
An understanding of the importance of health and safety

Desirable

Flexible to work outside specified hours

Qualifications

Essential

Customer care skills
Good standard of general education i.e. GCSE/NVQ level 2 or equivalent level
Basic/Good literacy and numeracy skills
Ability to communicate using good verbal and written English Willingness/aptitude to undertake training

Desirable

Flexible to work outside specified hours
Health & Safety Certificate

Person Specification

Knowledge and Experience

Essential

Knowledge of various cleaning tasks and the ability to perform manual cleaning tasks.
An understanding of the importance of health and safety

Desirable

Flexible to work outside specified hours

Qualifications

Essential

Customer care skills
Good standard of general education i.e. GCSE/NVQ level 2 or equivalent level
Basic/Good literacy and numeracy skills
Ability to communicate using good verbal and written English Willingness/aptitude to undertake training

Desirable

Flexible to work outside specified hours
Health & Safety Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM7 1ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM7 1ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)