Pre Assessment Administrator

Job summary

Patient administration underpins the patient journey and supports the clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.

You will have responsibility for the provision of a professional, comprehensive and efficient administrative service, to support the delivery of high quality clinical services under the supervision of the Pre Assessment Lead.

You will be an important member of the pre assessment team supporting the smooth running of the pre assessment service on a daily basis.

Please be aware this role may close early due to number of applications

No VISA Sponsorship is available for this Role

Main duties of the job

Liaise with Inpatient and Outpatient Booking teams and all directorates for the services supported by Pre Assessment service to ensure effective pathway management and to continue good working relationships

Maintain an accurate and current filing system, ensuring letters, clinical reports, diagnostic test results and other notes are filed in the correct patient notes, in either paper or electronic record systems. Work collaboratively with other professionals to ensure that patient needs are met.

Smooth management of the Pre Assessment appointment on a daily basis and to update patient details on pre assessment systems in a timely manner

Request any appropriate sample from relevant patients and give instructions of where to place for testing.

Request and coordinate patient notes from medical records, hospital services and other relevant parties, complete all the appropriate documentation ensuring everything is present for the patient's appointment with the clinical teams.

Act upon queries from referrers, patients and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions and liaising with the clinical teams to resolve any problems.

Ensure compliance with policies, procedures and clinical guidelines for self and others or provide rationale if departing from guidance given.

Demonstrate autonomy within role.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Southend-on-Sea

SS0 0RY

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Southend-on-Sea

SS0 0RY

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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