Patient Pathway Assistant- Cardiology
The closing date is 02 April 2026
Job summary
The Heart and Chest Department, forming part of the Medical Directorate at Southend Hospital providing an Outpatient Service and Ward Based Care has an exciting opportunity within the Cardiology department to join our friendly, supportive team.
- Provide a comprehensive administrative support service to the Cardiology service.
- Support with efficient and accurate bookings into appropriate clinics
- Support our test tracking processes
- Maintain effective communication with clinical and non-clinical staff both within the Trust.
- Provide support to ensure full utilisation of all Cardiology clinics
- Provide a high standard of front-line customer care and a lead point of contact for patients regarding complaints and queries always displaying empathy and diplomacy.
- including management of the cardiology referrals within the Cardiology service.
Please note there is no Visa Sponsorship available for this role.
Main duties of the job
- Process new referrals internally and externally via ERS, printing and distributing in a timely manner
- ECG opinions
- liaising with secretarial team
- booking appointments
- Undertake any other administrative activities appropriate to this post as by directed by the managerial staff
- To work closely with Cardiology supervisors/managers in order to understand the team priorities on a day to day basis
- Cross covering colleagues in times of annual leave or sickness within the team.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Details
Date posted
31 March 2026
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Per Annum (Pro Rata for Part Time)
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
390-CAR-SO-2290
Job locations
Southend
Prittlewell Chase
Southend-on-sea
SS0 0RY
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Prittlewell Chase
Southend-on-sea
SS0 0RY
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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