Mid and South Essex NHS Foundation Trust

Clerical support Early pregnancy unit/Gynae Emergency triage.

The closing date is 07 April 2026

Job summary

As a Band 2 Clerical Support your role within the Early Pregnancy Unit/Gynae triage department at Southend University Hospital is pivotal in providing comprehensive administrative assistance.

You will be responsible for managing patient records, coordinating appointments, and facilitating communication between patients and clinical staff. You will need to demonstrate a compassionate approach, attention to detail, and the ability to work effectively in a sensitive clinical environment.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Main duties of the job

  • To provide high-quality clerical and reception support within the Early Pregnancy Unit.
  • First point of contact for women and families experiencing anxiety, pain, or pregnancy loss, and therefore must demonstrate professionalism, compassion, and discretion at all times. The role ensures the efficient running of clinics and smooth coordination of patient care.
  • Greet and assist patients, visitors and staff in a professional and empathetic manner.
  • Co-ordinate the clinical teams to ensure the smooth patient flow and timely appointments.
  • Use of the Careflow computer system for various processes, including the updating of patient demographics and hospital activity.
  • Comprehensive use of in-house patient information systems to check patient information.
  • Provide general administrative duties such as opening mail, answering the telephone/emails ect to support team members.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

31 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-SO-7417-A

Job locations

Southend.

Prittlewell chase.

Southend

SS0 0RY


Job description

Job responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.For full details about this varied and rewarding role, please see attached job description.We look forward to your application.

Job description

Job responsibilities

Are you looking for an exciting role using your unique qualities, then we want to hear from you.For full details about this varied and rewarding role, please see attached job description.We look forward to your application.

Person Specification

Skills

Essential

  • Computer literate
  • Good literacy skills

Qualifications

Essential

  • GCSE'S in English and Maths or equivalent

Experience

Essential

  • Demonstrable administration experience

Desirable

  • Women's Health Experience
Person Specification

Skills

Essential

  • Computer literate
  • Good literacy skills

Qualifications

Essential

  • GCSE'S in English and Maths or equivalent

Experience

Essential

  • Demonstrable administration experience

Desirable

  • Women's Health Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend.

Prittlewell chase.

Southend

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend.

Prittlewell chase.

Southend

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Matron for Gynaecology

Cheryl Guinea

cheryl.guinea@nhs.net

03004437422

Details

Date posted

31 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-SO-7417-A

Job locations

Southend.

Prittlewell chase.

Southend

SS0 0RY


Supporting documents

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