Mid and South Essex NHS Foundation Trust

Patient Pathway Officer - Clinical Haematology

The closing date is 14 April 2026

Job summary

An exciting opportunity has risen to work within Haematology to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.

You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.

Your role is to support the clinical team, Service Manager and other Divisional Managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target and provide cross-cover for other Patient Pathway coordinators to ensure a consistent and effective administration service is maintained at all times.

No VISA sponsorship available for this role

Main duties of the job

In your role you will work within haematology to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs for sicklecell patients, providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.

You will support the clinical team, Service Manager and other Divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. RTT and cancer and ensure a consistent and effective administration service is maintained at all times.

Good telephone communication skills especially dealing with patients, doctors, nursing and midwifery teams and outside agencies.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

390-CSS-BA -2287

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL


Job description

Job responsibilities

Are you looking for an exciting Patient Pathway Officer role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Job description

Job responsibilities

Are you looking for an exciting Patient Pathway Officer role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

No VISA sponsorship available for this role

Person Specification

Qualifications

Essential

  • GCSE Maths & English Grade C or above
  • ECDL or IT Qualifications

Desirable

  • NVQ Level 4 Higher National Diplomas

Knowledge and Experience

Essential

  • Experience in an administrative healthcare setting
  • Understanding and knowledge of key access targets. eg. 18 week RTT
Person Specification

Qualifications

Essential

  • GCSE Maths & English Grade C or above
  • ECDL or IT Qualifications

Desirable

  • NVQ Level 4 Higher National Diplomas

Knowledge and Experience

Essential

  • Experience in an administrative healthcare setting
  • Understanding and knowledge of key access targets. eg. 18 week RTT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Office Manager

Lisa Reynolds

Lisa.reynolds7@nhs.net

01268524900

Details

Date posted

24 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

390-CSS-BA -2287

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL


Supporting documents

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