Mid and South Essex NHS Foundation Trust

Health Care Assistant/ Administrator

The closing date is 10 March 2026

Job summary

We are looking for an administrator/health care support worker (HCSW) to join our Broomfield HIV team.

If successful you will primarily have an administration role within the HIV clinic, assisting the admin team with writing letters, scanning, filing, managing calls and general office support.

But you will also be assisting the day to day running of the clinic this will include checking patients in, healthcare checks observations phlebotomy and assisting the Clinical nurse specialists on patient home visits.

This role is vital to ensure the smooth running of the HIV service; so if you are a HCSW looking for a new role that includes admin, please apply today.

Main duties of the job

If successful, some of your duties will include:

  • Being responsible for entering data onto the clinical system INFORM, printing labels, scanning documents and pulling and filing of notes.
  • Ensuring that all telephone calls are dealt with in a timely, polite and courteous manner.
  • Providing full administrative support to the admin team: typing general correspondence letters.
  • Liaising with patients and GP's on the telephone, and direct them to the appropriate person.
  • Ensuring all patients have notes or equivalent ready for clinic as well as blood labels in times of absence of the team secretary.
  • Maintaining excellent communication with patients and relatives regarding all aspects of care demonstrating a variety of communication skills in accordance with the client group.
  • Supporting Consultant and Nurse led clinics to assist clinically with weight and height measurement, blood pressure measurement and phlebotomy.

About us

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum ( Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-BR-7429

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Job description

Job responsibilities

For full details of this interesting and vital role, please see attached job description.

We look forward to receiving your application.

Job description

Job responsibilities

For full details of this interesting and vital role, please see attached job description.

We look forward to receiving your application.

Person Specification

Qualifications

Essential

  • Good level of literacy - demonstrated through minimal mistakes on application form
  • GCSE Above C level in English and Maths or Equivalent

Desirable

  • NVQ in Healthcare or administration

Experience

Essential

  • Reception or administration experience
  • Healthcare/hospital experience
Person Specification

Qualifications

Essential

  • Good level of literacy - demonstrated through minimal mistakes on application form
  • GCSE Above C level in English and Maths or Equivalent

Desirable

  • NVQ in Healthcare or administration

Experience

Essential

  • Reception or administration experience
  • Healthcare/hospital experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lead Clinical Nurse Specialist

Natasha Sainsbury

Natasha.sainsbury@nhs.net

03004430365

Details

Date posted

05 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum ( Pro Rata for Part Time)

Contract

Permanent

Working pattern

Part-time

Reference number

390-WAC-BR-7429

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Supporting documents

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