Mid and South Essex NHS Foundation Trust

Senior Accounts Receivable Clerk

The closing date is 08 March 2026

Job summary

The role is part of the Accounts Receivable Team and is responsible for managing the day to day requirements of credit control, ensuring adherence to approved policies and procedures.

You will be required to manage the overall debt collection process from the point the invoice is raised with scheduled reminder letters through to managing the debts referred to the debt collection agency and where necessary the small claims court and finally when all avenues for collection have been exploited, recommending for write off.The role will involve dealing with customers and service line managers and other internal members of staff, therefore well-developed interpersonal and communication skills are essential.

You must have an approachable personality, good attention to detail, good computer skills and must be able to work without the need for direct supervision, being able to prioritise and allocate work to team members to meet weekly and monthly deadlines.

Main duties of the job

Communicate with customers/clients/patients/managers, both verbally and in writing, to investigate queries on unpaid invoices, resolve issues and ensure correct invoice information has been raised and is due for payment.

Liaise with debt collection agencies when reminder letters have failed to achieve payment.

Discuss routine queries with customers where there may be issues about non-payment, incorrect or late payments or other sensitive issues.

Issue reminder letters in line with procedures and on a monthly basis issue customer/client/patient statements of outstanding invoices.

Prepare schedule of debt write offs on a monthly basis, submitting with appropriate back up for authorisation.

Monthly analysis and reporting of overdue debts.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Date posted

23 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-COR-SO-0688-A

Job locations

Southend

Britannia Park - Comet Way

Southend-on-Sea

SS2 6GE

Job description

Job responsibilities

Are you looking for an exciting Senior Accounts Receivable Clerk role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.PREVIOUS APPLICANTS NEED NOT APPLY

Job description

Job responsibilities

Are you looking for an exciting Senior Accounts Receivable Clerk role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.PREVIOUS APPLICANTS NEED NOT APPLY

Person Specification

Qualifications

Essential

Educated to O level/GCSE standard or equivalent with a minimum pass in both Mathematics and English

Desirable

AAT Technician Level or equivalent (NVQ 4 NEBS -Level 3 Ordinary degree)

Knowledge and Experience

Essential

Previous experience of working within a financial services department
Good working knowledge of Microsoft Office and Financial accounting packages

Desirable

Knowledge of the NHS financial systems processes necessary for delivering excellence in healthcare

Essential

Ability to plan and allocate workload considering conflicting priorities and deadlines
Communications skills using a range of methods e.g. written and verbal

Person Specification

Qualifications

Essential

Educated to O level/GCSE standard or equivalent with a minimum pass in both Mathematics and English

Desirable

AAT Technician Level or equivalent (NVQ 4 NEBS -Level 3 Ordinary degree)

Knowledge and Experience

Essential

Previous experience of working within a financial services department
Good working knowledge of Microsoft Office and Financial accounting packages

Desirable

Knowledge of the NHS financial systems processes necessary for delivering excellence in healthcare

Essential

Ability to plan and allocate workload considering conflicting priorities and deadlines
Communications skills using a range of methods e.g. written and verbal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Britannia Park - Comet Way

Southend-on-Sea

SS2 6GE

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Britannia Park - Comet Way

Southend-on-Sea

SS2 6GE

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)