Healthcare Assistant - Outpatients

Job summary

We are inviting applications for a Healthcare Support Worker for Main Outpatient Department in Broomfield Hospital.

Main Outpatient Department runs 16 different specialty clinics.The department runs Consultant and Nurse led clinics daily as well as providing support for AHP clinics within our area.

The work is stimulating, varied and challenging, and the ideal candidate should be a motivated, team focused member of staff who enjoys providing excellent patient care and has a passionate approach to their work.

Candidates must have excellent communication skills and an empathetic and calming approach. Computer literacy skills are desirable but not essential initially, however it will be a requirement and willingness to develop will be essential.

As a main site, we also support other relevant OPD departments in Broomfield Hospital and satellite OPS's (BCH OPD) when needed, thus travelling and working on both sites is an expectation.

Main duties of the job

As a member of the Care Team, you will assist qualified staff in delivering a caring and effective, patient focused service in keeping with the aims, objectives and standards of the Trust

You will assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff

Under guidance from qualified staff, you will ensure that sensitive and appropriate clinical care is delivered to meet individuals' needs, respecting personal dignity and beliefs

You will ensure that information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times

You will ensure that effective communication is maintained within care team and between other care teams, patients, relatives and visitors

You will support the RN in assessment of patients, running of Clinics and minor Operation lists (Broomfield)

You will perform clinical duties under the supervision of registered Nurse

You will orientate patients and relatives to the Department environment

You will follow plan of care, and report any changes in the patient's condition

You will be encouraged to contribute suggestions and ideas for action to improve the service

You will report results of any intervention

You will liaise with other departments and members of the multidisciplinary team as directed by the nurse in charge.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court road

Chelmsford

CM1 7ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court road

Chelmsford

CM1 7ET

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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