Bank Patient Service Assistant

Job summary

o As a Patient Services Assistant you will be responsible for working with the ward/dept. team to develop and maintain the patient environment by:o The day-to-day upkeep of the cleanliness in specific area as set out in the cleaning schedule.o These areas may include ward areas, clinical areas, hospital corridors and associated areas across the Basildon & Thurrock Hospital sites.o Providing a helpful and courteous beverage and meal service to meet the needs of the patients and all service users within the unit.

Main duties of the job

MAIN DUTIES & RESPONSIBILITIESPatient Services Assistanto Assist patients with menu selection, taking into account medical/ dietary/cultural and/or religious/ choices, ensuring appropriate meals are ordered.o To check that correct orders, including special diets, are received on the meal trolley.o Work closely with the ward staff/ housekeeper/ hostess to ensure that all patients' dietary needs are meto Undertake preparation and presentation of meals and distribute out to patients accordinglyo Clear trayso Report any problems to the Nurse in Charge.o Liaise fully with the Catering Department and Nurse in Charge to facilitate seamless catering service at ward level.

To be familiar with and observe the Catering Department's "Codes of Practice" Policy Manual.o Attend training courses and meetings as requiredo Adhere to the Food Safety (General Food Hygiene) Regulations 1995.o To report all environmental issues to the Estates Helpdesk and complete the 1234 Book at ward level.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest Trust in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon, and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing, and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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