Mid and South Essex NHS Foundation Trust

Patient Safety Learning Officer

The closing date is 16 January 2026

Job summary

Do you have what it takes or are you looking for a new challenge?

We have an exciting opportunity for someone with the right experience to join the MSEFT Patient safety Team. We are a small team with a real focus on the patient and staff experience.

As our Patient Safety Learning Officer, you will work as part of the Patient Safety Team to promote a positive learning environment where changes are established and embedded to improve patient safety, experience and outcomes.

You will foster an open learning culture that supports the organisation to effectively recognise, report and learn lessons from incidents, ensuring appropriate action is taken in response such that all regulatory requirements.

The role is required to work leading patient safety across all sites within the Mid and South Essex NHS Foundation Trust footprint, with a requirement to travel to different site locations and be present within the sites and clinical areas as required.

So, if this sounds like the opportunity for you, please apply today.

Main duties of the job

Key duties will include the following, please review the job description for greater detail:

To provide a full and effective comprehensive range of administrative support which will enable Patient Safety Team to fulfil its function to a high quality standard.

The role requires knowledge of all aspects of incident management, expertise in use of the Trust's risk management systems and the Learning from Patient Safety Events (LFPSE) platform.

To liaise with a multi-disciplinary team including clinicians, managers and other administrative staff in a professional manner and provide guidance to all levels of staff on Trust requirements for incident review.

To facilitate completion of tasks and support Divisional teams in meeting internal and national standards.

To support the maintenance of data captured within the Trust's Risk Management (DCIQ) system and the LFPSE platform.

To co-ordinate agendas for Trust's Executive and Director led incident review groups and to capture outcomes from discussions at the meetings.

To provide a professional approach when dealing with sensitive issues.

In pursuing these duties the post holder will ensure compliance with the NHS Constitution and be familiar with the NHS England Guidance 'Understanding the new NHS'.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-COR-SO-0658-A

Job locations

Southend

Britannia Business Park

Southend on Sea

SS2 6GE


Job description

Job responsibilities

To read more information about this varied and rewarding role, please refer to the job Description and Person Specification located in the supporting document section.

We look forward to receiving your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications and there is no VISA sponsorship available for this role.Previous candidates need not apply.

Please declare the use of AI in your supporting information.

Job description

Job responsibilities

To read more information about this varied and rewarding role, please refer to the job Description and Person Specification located in the supporting document section.

We look forward to receiving your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications and there is no VISA sponsorship available for this role.Previous candidates need not apply.

Please declare the use of AI in your supporting information.

Person Specification

Qualifications

Essential

  • Educated to A Level, NVQ Level 3Buisness and Admin or equivalent expereince

Desirable

  • Continued professional development

Experience

Essential

  • Knowledge of incident management frameworks
  • Experience in the use of an incident management system
  • Experience in managing complex telephone/Teams calls
  • Experience working within timescales
  • Experience in working in an admin role with competing demands
  • NHS or other health care provider expereince
  • Experience in coordinating complex meetings

Desirable

  • Presentation experience - teaching and supporting staff groups
  • Report writing experience
  • Experience in using patient administration systems
Person Specification

Qualifications

Essential

  • Educated to A Level, NVQ Level 3Buisness and Admin or equivalent expereince

Desirable

  • Continued professional development

Experience

Essential

  • Knowledge of incident management frameworks
  • Experience in the use of an incident management system
  • Experience in managing complex telephone/Teams calls
  • Experience working within timescales
  • Experience in working in an admin role with competing demands
  • NHS or other health care provider expereince
  • Experience in coordinating complex meetings

Desirable

  • Presentation experience - teaching and supporting staff groups
  • Report writing experience
  • Experience in using patient administration systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Britannia Business Park

Southend on Sea

SS2 6GE


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Britannia Business Park

Southend on Sea

SS2 6GE


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director of Patient Safety

Dawn Osborne

dawn.osborne7@nhs.net

01702435555

Details

Date posted

29 December 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-COR-SO-0658-A

Job locations

Southend

Britannia Business Park

Southend on Sea

SS2 6GE


Supporting documents

Privacy notice

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