Mid and South Essex NHS Foundation Trust

Ward Clerk

The closing date is 11 November 2025

Job summary

Frederick Banting Ward is looking for an enthusiastic individual that will help provide comprehensive clerical and administrative support to the Ward Manager, Ward Sisters, Medical and Nursing staff including any other mutually agreed duties to maintain the smooth running of the ward.

Please be aware this role may close early due to number of applications

No VISA sponsorship available for this role

Main duties of the job

To provide a reception service to patients, relatives, carers and all staff groups.To answer the telephone correctly by adhering to the Trusts telephone protocol. Understanding and delivering messages received to the appropriate persons.To deal with telephone or face-to-face enquiries within agreed limits and take appropriate actions.Maintain good communication and relationships with patients/carers and colleagues in consultation with the Ward Manager.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

390-CTC-BA-1253

Job locations

Basildon

nethermayne

basildon

SS16 5NL

Job description

Job responsibilities

Are you looking for an exciting Ward Clerk role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

No VISA sponsorship available for this role

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Job description

Job responsibilities

Are you looking for an exciting Ward Clerk role using your unique qualities, then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

No VISA sponsorship available for this role

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Person Specification

Qualifications

Essential

Completion of GCSE's or A levels with decent grades

Desirable

Achievement or at level of college or university studies

Knowledge and Experience

Essential

Work experience in Customer Service

Desirable

Work experience in customer service/hospitality setting

Communication and IT skills

Essential

very good communication and IT skills

Desirable

Excellent communication and IT skills

Person Specification

Qualifications

Essential

Completion of GCSE's or A levels with decent grades

Desirable

Achievement or at level of college or university studies

Knowledge and Experience

Essential

Work experience in Customer Service

Desirable

Work experience in customer service/hospitality setting

Communication and IT skills

Essential

very good communication and IT skills

Desirable

Excellent communication and IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

nethermayne

basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

nethermayne

basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)