Mid and South Essex NHS Foundation Trust

EPR Business Engagement Analyst

The closing date is 03 November 2025

Job summary

As a key part of a dynamic and evolving team, the Business Change and Engagement Analyst will have a strong client focus, manage complex and sensitive information, liaise and communicate with clinical and non-clinical staff as necessary to ensure all requests are delivered within our published Trust information security policies.

This role includes a wide range of clinical engagement and business analysis services to support digital projects, including the documentation of current and future patient pathways, clinical requirements as part of Trust EPR strategy development and migration, and automation of manual paper-based processes to ensure that the services meet the clinical and operational needs of the Trust.

Main duties of the job

EPUT and MSEFT are embarking on the implementation of a UK first of type Unified Electronic Patient Record (UEPR) system that spans Acute, Mental Health and Community services. The new system will be delivered through the Nova Programme, alongside our commercial partners for this significant transformative journey.

At the heart of our ambitious programme is a commitment to people - our patients, our staff and our community. We believe that the key to successful innovation lies in fostering a supportive, inclusive culture that values every individual's contribution.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 a year Per annum and pro rata as appropriate

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Home or remote working

Reference number

390-NOVA-SO-0029

Job locations

Southend

Southend-On-Sea

SS0 0RY


Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

Pro-active enablement of the digital strategy.

Use negotiating skills, balancing the requirements in conflicting circumstances.

Resolve queries or questions in relation to the EPR and associated systems in clinical and non-clinical settings.

Assess the impact of system changes proposed by other Trusts on use of the systems by users in the Local Health Community.

Provide ad-hoc project related work, leading where required.

Development of user guides, standard operation procedures and eLearning packages.

Implement new working procedures in both clinical and non-clinical settings.

Support team members regarding technical and professional responsibilities.

Mapping out project and activity plans and schedules.

Designing and developing programs.

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

Pro-active enablement of the digital strategy.

Use negotiating skills, balancing the requirements in conflicting circumstances.

Resolve queries or questions in relation to the EPR and associated systems in clinical and non-clinical settings.

Assess the impact of system changes proposed by other Trusts on use of the systems by users in the Local Health Community.

Provide ad-hoc project related work, leading where required.

Development of user guides, standard operation procedures and eLearning packages.

Implement new working procedures in both clinical and non-clinical settings.

Support team members regarding technical and professional responsibilities.

Mapping out project and activity plans and schedules.

Designing and developing programs.

Person Specification

Qualifications

Essential

  • General education to degree level or equivalent work experience

Desirable

  • Higher level qualification ECDL or equivalent IT certification

Knowledge

Essential

  • Relevant experience in training and engagement. Experience in Referral to Treatment (RTT) pathways and national guidelines. Experience using IT systems in a professional capacity. Working on projects implementing new Digital services.. Working with different departments and organisations with all

Desirable

  • Working within the NHS Understanding of how NHS works System administration experience
  • Advanced IT knowledge, e.g. MS Project, access
Person Specification

Qualifications

Essential

  • General education to degree level or equivalent work experience

Desirable

  • Higher level qualification ECDL or equivalent IT certification

Knowledge

Essential

  • Relevant experience in training and engagement. Experience in Referral to Treatment (RTT) pathways and national guidelines. Experience using IT systems in a professional capacity. Working on projects implementing new Digital services.. Working with different departments and organisations with all

Desirable

  • Working within the NHS Understanding of how NHS works System administration experience
  • Advanced IT knowledge, e.g. MS Project, access

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Southend-On-Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Southend-On-Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

NOVA Recruitment Advisor

Chris Germain

chris.germain@nhs.net

01702435555

Details

Date posted

20 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 a year Per annum and pro rata as appropriate

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Home or remote working

Reference number

390-NOVA-SO-0029

Job locations

Southend

Southend-On-Sea

SS0 0RY


Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)