Mid and South Essex NHS Foundation Trust

Complex Care Maternity Support Worker

The closing date is 22 October 2025

Job summary

Maternity Support Worker

We have an exciting opportunity for a Maternity Support Worker (MSW) to join our maternity unit and work closely with our dedicated community midwifery teams. In this rewarding role, you will support the care of women with identified vulnerabilities, including those with safeguarding needs, helping us to provide safe, personalised, and compassionate care.

Working under the supervision of registered midwives, you will play a vital part in the maternity journey by offering practical assistance, emotional reassurance, and administrative support. From pregnancy through to the postnatal period, your contribution will ensure women and their families receive holistic and individualised care that truly meets their needs.

As part of our team, you will also benefit from training and development opportunities to help you build new skills, grow your confidence, and progress your career within maternity services.

This role offers you the opportunity to make a meaningful difference every day, building strong, supportive relationships with women and their families while working as part of a committed, professional team. If you are caring, motivated, and passionate about supporting women through their maternity journey, we would love to hear from you.

Main duties of the job

Assist midwives and healthcare professionals in delivering care and education during antenatal appointments.

Provide emotional reassurance, support, and practical assistance to pregnant women with complex social, mental health, or safeguarding needs.

Support mothers with newborn care.

Monitor and report changes in mother and baby's condition or behaviour to midwives and health professionals.

Assist with safe discharge planning and ensure women understand postnatal care instructions.

Build trusting, non-judgmental relationships with vulnerable service users including but not exhaustive of patients who may have experienced trauma, abuse, homelessness, or social isolation.

Help service users understand and navigate maternity pathways and community support services.

Maintain accurate, confidential records of interactions and interventions in line with professional standards.

Communicate effectively with multidisciplinary teams including midwives, social workers, mental health professionals, and safeguarding leads.

Remain vigilant to safeguarding concerns and follow local safeguarding protocols promptly and appropriately.

Maintain up-to-date knowledge of child protection procedures, confidentiality rules, and local reporting channels.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

390-W&C-SO-7357

Job locations

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached job description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Job description

Job responsibilities

For more information on this varied and rewarding role, please see the attached job description.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Person Specification

Qualifications

Essential

  • Literacy and Numeracy Level 3 or Equivalent
  • NVQ Level 3 or 4 in Health or Health and Social Care or Equivalent

Desirable

  • Advanced Diploma Apprenticeship in Health

Experience

Essential

  • Experience undertaking clinical activities
  • Experience of working in an environment with changing demands and priorities
  • Experience of working on a post-natal ward
  • Working within a team

Knowledge

Essential

  • Understanding of data protection and patient confidentiality

Desirable

  • Knowledge of procedures and practices related to the speciality
Person Specification

Qualifications

Essential

  • Literacy and Numeracy Level 3 or Equivalent
  • NVQ Level 3 or 4 in Health or Health and Social Care or Equivalent

Desirable

  • Advanced Diploma Apprenticeship in Health

Experience

Essential

  • Experience undertaking clinical activities
  • Experience of working in an environment with changing demands and priorities
  • Experience of working on a post-natal ward
  • Working within a team

Knowledge

Essential

  • Understanding of data protection and patient confidentiality

Desirable

  • Knowledge of procedures and practices related to the speciality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Maternity Matron

Marie Whipps

marie.whipps@nhs.net

03004436099

Details

Date posted

08 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

18 months

Working pattern

Full-time

Reference number

390-W&C-SO-7357

Job locations

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Supporting documents

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