Medical Personal Assistant Paediatrics
The closing date is 07 October 2025
Job summary
To provide an effective, efficient personal assistant and secretarial service to the Paediatric Consultants. To liaise with departments across the Trust, general practitioners, patients, relatives and visitors, resolving queries as appropriate in a timely manner. To undertake office duties as required.
Main duties of the job
Prioritise workload and complete within prescribed timescales.
Respond promptly and effectivey and appropriately to telephone and personal enquiries.
Deal with correspondence appropriately.
Maintain effective communication (verbal/written) with Consultants, GPs, patients etc.
To provide a full secretarial service to clinicians including audio typing/transcription and processing of clinical letters, reports (some of a distressing nature.
Undertake the full range of personal assistant duties, including diary management.
Provide advice and demonstrate own initiatives of workplace routines to new or less experienced employees within the team.
Promote good customer relations and public image of the department.
Arrange patients' outpatient appointments using Medway / Careflow and inform patients of appointments by post and telephone. To rearrange appointments if required to do so either by patient, GP, manager or consultant request.
We look forward to your application.
Please note that where response levels are high we may close the post before the specified date, therefore early application is recommended.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Details
Date posted
24 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year Per Annum (Pro Rata for Part Time)
Contract
Permanent
Working pattern
Full-time
Reference number
390-WAC-SO-7314-B
Job locations
Southend
Prittlewell Chase
Westcliff-on-Sea
SS0 0RY
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Prittlewell Chase
Westcliff-on-Sea
SS0 0RY
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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