Receptionist/Appointment Clerk - Radiology
The closing date is 07 October 2025
Job summary
Thank you for your interest in the Receptionist / Appointment Clerk position.
We're seeking a motivated and experienced individual to join our vibrant and supportive Radiology Admin Team. If you have a background in reception, administration, and appointment booking, along with exceptional communication and interpersonal skills, this could be the perfect role for you.
In this busy and rewarding role, you'll be responsible for providing specialised reception cover, booking imaging appointments, handling administrative tasks, and assisting with patient and visitor queries both in person and by phone. As the first point of contact for patients, visitors, and staff, your professionalism and confidence in dealing with people at all levels will be essential.
If you're passionate about delivering outstanding service and thrive in a fast-paced environment, we'd love to hear from you, apply today!
Please note: No visa sponsorship is available for this role and whilst we are able to employ candidates on a graduate visa for this role, we are unable to offer sponsorship once the graduate visa expires.
Main duties of the job
The Ideal candidate will have these desired skills and attributes, but training will also be given;
- Experience in working in a patient / customer facing role.
- Excellent telephone manner.
- Attention to detail.
- Work accurately and calmly under pressure.
- High level of computer literacy.
- To be able to multi-task.
- Excellent timekeeping.
- Flexibility to cover colleague absence
- Flexibility to change days / hours if needed.
The role is 37.5 hours per week, We work various shifts over 7 days from Monday to Sunday, different shift patterns and weekend work applies to this role. Our department is open from 8am to 8pm, and an example of different shifts could be 8am-4pm, 9am-5pm, 12pm-8pm, and all shifts will be on a rota.
The role will cover 4 different reception areas and a call centre; Main X-Ray department, Cherry Tree Reception, Ultrasound Department, MRI department and Women's Clinic Ultrasound reception.
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Details
Date posted
23 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 a year Per Annum (Pro Rata for Part Time)
Contract
Permanent
Working pattern
Full-time
Reference number
390-CSS-SO-9841
Job locations
Southend
Prittlewell Chase
Southend on Sea
SS0 0RY
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Prittlewell Chase
Southend on Sea
SS0 0RY
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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