Administrator - Flu

Job summary

An exciting opportunity has arisen within the Occupational Health and Wellbeing Department to provide an effective and efficient reception/administration service. We are looking for a hard-working and forward-thinking individual who is capable of prioritising workloads to ensure a smooth day-to-day running of the reception area.

You will be required to have a flexible attitude to work. The ideal candidate will have previous reception or administrative experience in a fast-paced environment and will be able to demonstrate an ability to prioritise their workload whilst remaining calm and professional.

Main duties of the job

To provide an efficient reception and administrative service

Opening of the reception area in the morning and ensuring a safe environment for patients.

Using the Lorenzo to book patients into clinic and record their clinic outcomes.

To pick up any missing outcomes from the day before and adding them to Lorenzo

Deal with emails from the Multidisciplinary Team and action any requests.

Preparing clinic lists and clinic forms for the following days patients who are due to be seen in clinic.

Giving appropriate information on clinic running/routine to families.

Preparation of temporary case notes for nursing staff to undertake nurse assessment process.

Contribute to the conclusion of the clinic session by:Collecting/documenting outcome of each patient episode.Adhering to the "checkout process" in line with the Paediatric Outpatient operational system.

Prompt transfer of all request forms to relevant departments.

All patient related administration duties including booking follow-up patients who have face to face/telephone appointments and recording subsequent outcomes.

Closing the reception desk at the end of the day, locking away any confidential information and ensuring the waiting area is left tidy for the next day's patient's arrivals.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon Hospital, Nethermayne

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon Hospital, Nethermayne

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

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