Job summary
An exciting opportunity has arisen for you to join the Cardiology team for a 12 month fixed term contract to work alongside the Cardiology management team in providing effective and efficient clerical support to the Heart and Chest Clinic and Diagnostic service.
You will support implementation of the NHS Cardiology plan through providing high quality care for patients with Cardiac disease.
So, if this sounds like the right role for you, please apply today.
Main duties of the job
- Communication with the senior operational management team regarding the service performance and trends as measured against communicated standards.
- Responsible for maintaining the trusts good relationships with external agencies including GP's and other referrers.
- Escalate as appropriate the needs of the Cardiology service to facilitate efficient service flow.
- Provide an escalation point for staff dealing with distressed and upset patients following Cardiology or Diagnostic experiences.
- Take urgent action on complaints, being proactive in order to minimise the risk of them becoming more formal
About us
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description
Job responsibilities
Are you looking for an exciting operational role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Job description
Job responsibilities
Are you looking for an exciting operational role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person Specification
Experience
Essential
- Demonstrable previous experience working in a healthcare environment, particularly liaising with patients
- Previous experience of managing / supervising staff
- Knowledge and understanding of 18 week and cancer waiting time rules and guidelines.
Qualifications
Essential
- Educated to degree level (or equivalent qualification/experience
Desirable
- Attendance at leadership course or leadership/management qualification
Person Specification
Experience
Essential
- Demonstrable previous experience working in a healthcare environment, particularly liaising with patients
- Previous experience of managing / supervising staff
- Knowledge and understanding of 18 week and cancer waiting time rules and guidelines.
Qualifications
Essential
- Educated to degree level (or equivalent qualification/experience
Desirable
- Attendance at leadership course or leadership/management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
