Mid and South Essex NHS Foundation Trust

Radiology Booking Clerk

The closing date is 06 August 2025

Job summary

Are you able to perform a wide range of duties to deliver best possible care for patients? Do you want to work with a team where your suggestions will help improve the delivery of care to patients and service users?

If you do, we would like to hear from you - we are currently looking for a booking clerk to join our friendly radiology team.

You will work alongside existing booking clerk's and will be responsible for co-ordination of booking patients as per the policy.

Apply today!

Main duties of the job

To liaise with consultants/medical staff/other admin staff and to deal with all changes, cancellations and re-booking of individual patients, ensuring full utilisation of clinic lists.

Work alongside all admin staff covering all modalities.

To input all waiting list information via relevant digital systems, ensuring Data Quality is of a high standard.

To maintain waiting lists according to government directives and initiatives.

To ensure all hospital waiting list policies are implemented and adhered to by reviewing and the contacting of patients.

To ensure all clinic lists are maintained and booked.

Ensure cancelled patients are given new appointment dates according to government directives and Trust Patient Access Policy.

To arrange agreed Fast Track appointments, both in person and on the telephone, in line with the booked Admission Policy.

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-CSS-SO-9776

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description and person specification.

We look forward to your application!

We reserve the right to close this vacancy early if a suitable number of applications are received.

Unfortunately, there is no sponsorship available for this role.

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description and person specification.

We look forward to your application!

We reserve the right to close this vacancy early if a suitable number of applications are received.

Unfortunately, there is no sponsorship available for this role.

Person Specification

Experience

Essential

  • Previous Administration Experience
  • Previous Radiology Experience

Desirable

  • Waiting List Experience
  • Call Centre Experience
  • Face to Face Customer Service Experience

Knowledge

Essential

  • Knowledge of Radiology Medical Terminology

Desirable

  • Knowledge of NHS Waiting Lists and Patient Pathways

Qualifications

Essential

  • GCSE Grade C and above or equivalent
Person Specification

Experience

Essential

  • Previous Administration Experience
  • Previous Radiology Experience

Desirable

  • Waiting List Experience
  • Call Centre Experience
  • Face to Face Customer Service Experience

Knowledge

Essential

  • Knowledge of Radiology Medical Terminology

Desirable

  • Knowledge of NHS Waiting Lists and Patient Pathways

Qualifications

Essential

  • GCSE Grade C and above or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Broomfield

Court Road

Chelmsford

CM1 7ET


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Manager

Jane Roberts

jane.roberts31@nhs.net

01245516063

Details

Date posted

30 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-CSS-SO-9776

Job locations

Broomfield

Court Road

Chelmsford

CM1 7ET


Supporting documents

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