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Mid and South Essex NHS Foundation Trust

Service Manager for Outpatients

Information:

This job is now closed

Job summary

Exciting secondment opportunity for a 1.0wte Band 8a Service Manager in the MSK Physiotherapy Outpatient Service in a fixed term position until 17th June 2026.

The role is based at Southend University Hospital and will involve working closely with all MSEFT MSK physiotherapy outpatient services in the South East Essex area.

Main duties of the job

The main duties of the role will include:

  • Operational management of Southend MSK outpatient Physiotherapy services which include the SPoA, Front door MSK services, Satellite and Southend services
  • Monitor and ensure compliance with Service KPIs
  • Budget management for the service
  • Manage recruitment and retention of outpatient staff
  • Lead on service development
  • Support Clinical Lead with standardisation of service across the MSE
  • Support governance and ensure compliance with standards
  • Deal with complaints
  • Assess and manage a complex clinical caseload

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 a year per annum ( pro rata for part time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

390-CSS-SO-9770

Job locations

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Job description

Job responsibilities

For full details of this challenging but rewarding role please see the attached Job Description.

Full and part time applications will be considered

Job description

Job responsibilities

For full details of this challenging but rewarding role please see the attached Job Description.

Full and part time applications will be considered

Person Specification

Qualifications

Essential

  • Relevant professional qualification
  • Relevant management training

Desirable

  • Post graduate Masters level qualification or equivalent

Experience

Essential

  • Evidence of senior management experience
  • Evidence of change management
  • Experience communicating across professions and with outside agencies

Personal Qualities

Essential

  • Positive attitude to getting the work done
  • Ability to organise self and team
  • Ability to manage a number of work priorities at one time

Desirable

  • Ability to employ stress management strategies to support self and others
Person Specification

Qualifications

Essential

  • Relevant professional qualification
  • Relevant management training

Desirable

  • Post graduate Masters level qualification or equivalent

Experience

Essential

  • Evidence of senior management experience
  • Evidence of change management
  • Experience communicating across professions and with outside agencies

Personal Qualities

Essential

  • Positive attitude to getting the work done
  • Ability to organise self and team
  • Ability to manage a number of work priorities at one time

Desirable

  • Ability to employ stress management strategies to support self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Project and Strategic Lead for MSK

Stephanie Carey

stephanie.carey2@nhs.net

03004436584

Details

Date posted

24 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 a year per annum ( pro rata for part time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Part-time

Reference number

390-CSS-SO-9770

Job locations

Southend

Prittlewell Chase

Westcliff on Sea

SS0 0RY


Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)