Mid and South Essex NHS Foundation Trust

Patient Pathway Assistant - Fracture clinic Receptionist

The closing date is 08 August 2025

Job summary

We have an exciting opportunity for you to join our pathology team as a Patient Pathway Co-ordinator/Medical Secretary.

Cellular Pathology is a collaborative and inclusive team based at Basildon Hospital. Working in an exciting, fast paced and interesting department alongside Histopatholgist consultants and biomedical scientists, supporting patients through their diagnostic pathway.

We are looking for an enthusiastic person to join our hardworking and friendly team. Previous Medical secretary experience is ideal.

We have two PPC / Medical secretary positions available, one full time and one part time (latter part of the week).

If you have good typing and audio tying skills along with knowledge of medical terminology then apply today

Main duties of the job

Typing of Histology, non-gynae and postmortem reports both handwritten and digitally dictated.

Supporting the consultants and wider teams with the co-ordination of MDTs, general correspondence and referrals to specialist areas.

Co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.

Utilise computerised tracking systems to progress patients through the cancer pathways and chase investigation results.

Liaise with teams outside of the department where appropriate to ensure a seamless patient journey through the histology process.

About us

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

390-SUR-BA-5101-B

Job locations

Basildon

Nethermayne Basildon

Basildon

SS16 5NL


Job description

Job responsibilities

Working as part of a large administrative team to provide comprehensive support to the Consultant Histopathologists and wider clinical team along with technical staff within the department.

Undertake the typing of all reports, correspondence and composing of letters and other documentation as required ensuring the patients journey is processed in a timely efficient manner in line with Cancer waiting times targets.

Ensuring robust systems are used to record any material sent or received in the department.

To co-ordinate regular MDT meetings, organising slides and reports , liaising with referral centres and other Trusts where necessary.

Support the office manager, Pathology Operational Manager and other Divisional managers in ensuring the speciality are able to deliver a safe and effective service.

Provide cross-cover for other Patient Pathway Co-ordinators to ensure a consistent and effective administration service is maintained at all times.

Supervise and support junior and fellow administrative members of the team and Assistants within the relevant specialties as advised by the office manager, including general monitoring of performance and compliance with Trust, Divisional and Speciality standards.

Excellent telephone communication skills when dealing with patients, staff and colleagues.

Job description

Job responsibilities

Working as part of a large administrative team to provide comprehensive support to the Consultant Histopathologists and wider clinical team along with technical staff within the department.

Undertake the typing of all reports, correspondence and composing of letters and other documentation as required ensuring the patients journey is processed in a timely efficient manner in line with Cancer waiting times targets.

Ensuring robust systems are used to record any material sent or received in the department.

To co-ordinate regular MDT meetings, organising slides and reports , liaising with referral centres and other Trusts where necessary.

Support the office manager, Pathology Operational Manager and other Divisional managers in ensuring the speciality are able to deliver a safe and effective service.

Provide cross-cover for other Patient Pathway Co-ordinators to ensure a consistent and effective administration service is maintained at all times.

Supervise and support junior and fellow administrative members of the team and Assistants within the relevant specialties as advised by the office manager, including general monitoring of performance and compliance with Trust, Divisional and Speciality standards.

Excellent telephone communication skills when dealing with patients, staff and colleagues.

Person Specification

Qualifications

Essential

  • Good standard of literacy - demonstrated through minimal spelling and grammatical errors on application

Desirable

  • IT qualification

Experience

Essential

  • Customer Services experience

Desirable

  • Administration experience
  • Have previously worked in a healthcare setting
Person Specification

Qualifications

Essential

  • Good standard of literacy - demonstrated through minimal spelling and grammatical errors on application

Desirable

  • IT qualification

Experience

Essential

  • Customer Services experience

Desirable

  • Administration experience
  • Have previously worked in a healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne Basildon

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne Basildon

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Line Manager

Deepak Khanka

d.khanka@nhs.net

01702435555

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

390-SUR-BA-5101-B

Job locations

Basildon

Nethermayne Basildon

Basildon

SS16 5NL


Supporting documents

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