Mid and South Essex NHS Foundation Trust

Health Care Assistant

Information:

This job is now closed

Job summary

To work effectively as a member of the ward team and to establish and maintain relationships within the team. To support qualified staff in the management and delivery of clinical practice. To promote equality of care and non-discriminatory practice, acknowledging a patient's personal beliefs and identity. To ensure that information is passed to the appropriate member of the team. To support patients and relatives in adjusting to the changed circumstances caused by illness and injury.

Main duties of the job

  • Take accurate messages and answer the telephone in a courteous manner.
  • Work co-operatively with other members of the multi-disciplinary team
  • Ensure orientation of new patients to the ward environment
  • Following and implementing care plans under the direction of a qualified nurse.
  • Basic patient care - this could include feeding, washing, dressing, personal hygiene
  • Undertake the care of patients who are dying
  • Undertake patient moving and handling using a safe and correct procedure
  • Obtaining, testing and recording specimens from the patient
  • Responding appropriately to emergency situations

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

390-DoM-SO-8247

Job locations

Southend

Prittlewell chase

Westcliff on Sea

SS0 0RY


Job description

Job responsibilities

  1. Communication

Take accurate messages and answer the telephone in a courteous manner.

Work co-operatively with other members of the multi-disciplinary team.

Ensure orientation of new patients to the ward environment

  1. Analytical and Planning

Following and implementing care plans under the direction of a qualified nurse.

  1. Clinical Duties (If Applicable)

Basic patient care - this could include feeding, washing, dressing, personal hygiene.

Undertake the care of patients who are dying.

Undertake patient moving and handling using a safe and correct procedure.

Obtaining, testing and recording specimens from the patient.

Responding appropriately to emergency situations

  1. Policy and Service Development

Contribute to the Individual Performance Review Process and personal development plan.

Ensure understanding of the ward/departments Risk Management Strategies.

Each Health Care Assistant should maintain patient confidentiality at all times and in accordance with the Data Protection Act and Caldicott principles. Specifically: To correctly establish the identity of individuals prior to divulging any information. On establishing identity, to provide appropriate and relevant information without breaching confidentiality.

  1. Financial and Physical Resources

Maintaining a clean environment with due consideration to Health and Safety issues.

  1. Staff Management

Each Health Care Assistant should work under the direction of a qualified member of staff at all times.

  1. Information Resources

Input details on the patient related computer systems.

Job description

Job responsibilities

  1. Communication

Take accurate messages and answer the telephone in a courteous manner.

Work co-operatively with other members of the multi-disciplinary team.

Ensure orientation of new patients to the ward environment

  1. Analytical and Planning

Following and implementing care plans under the direction of a qualified nurse.

  1. Clinical Duties (If Applicable)

Basic patient care - this could include feeding, washing, dressing, personal hygiene.

Undertake the care of patients who are dying.

Undertake patient moving and handling using a safe and correct procedure.

Obtaining, testing and recording specimens from the patient.

Responding appropriately to emergency situations

  1. Policy and Service Development

Contribute to the Individual Performance Review Process and personal development plan.

Ensure understanding of the ward/departments Risk Management Strategies.

Each Health Care Assistant should maintain patient confidentiality at all times and in accordance with the Data Protection Act and Caldicott principles. Specifically: To correctly establish the identity of individuals prior to divulging any information. On establishing identity, to provide appropriate and relevant information without breaching confidentiality.

  1. Financial and Physical Resources

Maintaining a clean environment with due consideration to Health and Safety issues.

  1. Staff Management

Each Health Care Assistant should work under the direction of a qualified member of staff at all times.

  1. Information Resources

Input details on the patient related computer systems.

Person Specification

Communication

Essential

  • High Standard of written communication
  • GCSE in Maths and English (Passed)

Desirable

  • care certificate

Expereience

Essential

  • Experience working within the care setting

Desirable

  • experience working within the hospital setting
Person Specification

Communication

Essential

  • High Standard of written communication
  • GCSE in Maths and English (Passed)

Desirable

  • care certificate

Expereience

Essential

  • Experience working within the care setting

Desirable

  • experience working within the hospital setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell chase

Westcliff on Sea

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Rosana Xavier

rosana.xavier@nhs.net

01702435555

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

390-DoM-SO-8247

Job locations

Southend

Prittlewell chase

Westcliff on Sea

SS0 0RY


Supporting documents

Privacy notice

Mid and South Essex NHS Foundation Trust's privacy notice (opens in a new tab)