Mid and South Essex NHS Foundation Trust

Pharmacy Systems Assistant

The closing date is 15 July 2025

Job summary

An exciting opportunity has arisen for an enthusiastic pharmacy assistant to join our Pharmacy ePMA and IT Systems Team. As a newly merged Trust with three acute hospital sites. The successful candidate will be working within the Pharmacy ePMA and IT Systems Team as crucial first-line support to all staff within the Trust who use the ePMA system along with all other systems that are used.

With major projects running alongside a 'business as usual' service for this critical system, the Pharmacy ePMA and IT Systems Team welcome new team members to join this friendly, high-energy and enterprising team.

Main duties of the job

Typical aspects of the role include:

- Running reports and other administrative tasks

- Answering support calls on a dedicated helpline

- Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

- Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

The roles are for a 9 - 5 Monday to Friday service, however some degree of flexibility can be considered; provided this does not affect the service operating hours.

To find out more about the role, please contact our team leaders:

remy.bradley@nhs.net

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-CSS-SO-9648-A

Job locations

Southend

Prittlewell Chase

Westcliff-on-Sea

SS0 0RY

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

- Running reports and other administrative tasks

- Answering support calls on a dedicated helpline

- Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

- Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

Job description

Job responsibilities

For full details about this varied and rewarding role, please see attached job description, but some of the responsibilities include

- Running reports and other administrative tasks

- Answering support calls on a dedicated helpline

- Basic support tasks such as password resets, account building and amendments- Triaging queries to the project and permanent teams

- Undertaking training on the EPMA system- Assisting in project work- Carrying out essential safety checks/tasks on the system- Some cross-site working requirements

Person Specification

Essential

GCSE's or above

Knowledge and Experience

Essential

Communication Skills
People skills
Basic IT skills
Escalation and prioritisation
own workload management

Desirable

Problem Solving
Initiative
Admin/ Customer Services /support service experience
Pharmacy/Hospital knowledge

Person Specification

Essential

GCSE's or above

Knowledge and Experience

Essential

Communication Skills
People skills
Basic IT skills
Escalation and prioritisation
own workload management

Desirable

Problem Solving
Initiative
Admin/ Customer Services /support service experience
Pharmacy/Hospital knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff-on-Sea

SS0 0RY

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff-on-Sea

SS0 0RY

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)