Job summary
1. To coordinate patient details and notes for referral and the validation of the clinic list, including sending letters and processing responses.
2. Responsible for the organisation of appropriate and timely admissions, offering the patients awaiting appointments options of availability.
3. Communicating and managing enquiries from members of the public, consultants and managers.
4. Ensuring that patients have the correct information, both verbal and written regarding their TCI date.
5. Ensures that data held on EPR is validated, accurate and kept up-to-date.
6. Taking steps to identify inaccurate information or data quality issues and amending and improving information quality where necessary.
7. Adhering to trust policy and in line with protocol.
8. They will support the admitting and discharging of patients using electronic systems such as EPR and TOMCAT. Ensuring all data is entered accordingly and accurately.
Main duties of the job
1. To provide the highest standard of care for the patients and their families by ensuring that an ongoing welcoming, caring and safe environment is provided for the patients
2. To assist the qualified nurse to plan, assess, implement and evaluate programmes of care for individual patients and assisting other staff in this activity if required,
3. Follow guidelines on maintaining patient's notes and documents, ensuring legibility and accuracy of nursing records, to be aware of the legal implications of these documents.
4. Admit patients into the Catheter labs as required, confirming their identity, using the WHO check list and completing the necessary documentation
About us
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Job description
Job responsibilities
1. Assisting with the organisation of medical records where necessary.
2. Preparation of clinic lists, booking and activity data.
3. Escalating to mangers any capacity problems that prevent timely admissions.
4. Coordinating with the clinicians, including communicating with patients and providers, collating and organising transportation of medical records and patients.
5. Will assist the administrator and Manager and clinicians in audits, updating local databases as required.
6. To attend meetings regarding service and research organisation and bookings and play an active role in the development of the service.
7. Will act as clerical person in the Department and at the Reception desk.
8. Store and maintain satisfactory levels of stationery, order and store appropriately.
9. Undertake other clerical duties and support senior staff as requested by the Manager/Administrator and after discussion with the above.
10. ensure the identification and attendance at all necessary training sessions.
11. Be aware of Trust Policies with regard to:
Manual Handling
Health & Safety
BLS
Fire
Major Disaster
Violence in the Workplace
Answering the Telephone
12. Act as a communication point between the bed managers and the TCI co-ordinators to ensure best use of the bed resource in the day units.
13. Preparation of notes, booking and tracing notes using EPR
14. Requesting, tracking, collecting and delivery missing case notes
15. To obtain pathological and other investigative reports using clinical reporting systems
16. Uphold all the Cardiac Catheter Lab guidelines and policies.
17. Be aware of the policies relating to waiting lists, EPR systems or electronic booking systems.
Job description
Job responsibilities
1. Assisting with the organisation of medical records where necessary.
2. Preparation of clinic lists, booking and activity data.
3. Escalating to mangers any capacity problems that prevent timely admissions.
4. Coordinating with the clinicians, including communicating with patients and providers, collating and organising transportation of medical records and patients.
5. Will assist the administrator and Manager and clinicians in audits, updating local databases as required.
6. To attend meetings regarding service and research organisation and bookings and play an active role in the development of the service.
7. Will act as clerical person in the Department and at the Reception desk.
8. Store and maintain satisfactory levels of stationery, order and store appropriately.
9. Undertake other clerical duties and support senior staff as requested by the Manager/Administrator and after discussion with the above.
10. ensure the identification and attendance at all necessary training sessions.
11. Be aware of Trust Policies with regard to:
Manual Handling
Health & Safety
BLS
Fire
Major Disaster
Violence in the Workplace
Answering the Telephone
12. Act as a communication point between the bed managers and the TCI co-ordinators to ensure best use of the bed resource in the day units.
13. Preparation of notes, booking and tracing notes using EPR
14. Requesting, tracking, collecting and delivery missing case notes
15. To obtain pathological and other investigative reports using clinical reporting systems
16. Uphold all the Cardiac Catheter Lab guidelines and policies.
17. Be aware of the policies relating to waiting lists, EPR systems or electronic booking systems.
Person Specification
Experience
Essential
- Admin and Clerical Experience
Desirable
Communication Skills
Essential
- Effective Verbal and Written communication skills
Desirable
Training/ Education
Essential
- NVQ level 2 or equivalent
Desirable
Person Specification
Experience
Essential
- Admin and Clerical Experience
Desirable
Communication Skills
Essential
- Effective Verbal and Written communication skills
Desirable
Training/ Education
Essential
- NVQ level 2 or equivalent
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
