Mid and South Essex NHS Foundation Trust

Ward Clerk

The closing date is 16 June 2025

Job summary

Elective admissions Lounge is a busy unit that admits patients on the day for surgery, requiring a minimum of one overnight stay. The role of ward clerk is to work as a part of a team , have a flexible and professional attitude to work and provide cross cover during periods of absence.

Main duties of the job

To provide flexible , and reliable reception and administratrion service to the department .

Use of Careflow computer system for various processes, including the updating of patient demographics, to check patient information and hospital activity.

Answer and respond to enquiries from patients , relatives, and visitors in the department efficiently and politely.

Request and electronically track patient records in and out of the department when required.

Prepare and check patient case notes ready for surgical procedures.

Be versatile and adaptable to the demands of the team, and willing to learn new skills.

Carry out general office duties incliuding filing, photocoying, use of emails.

Promote clear and effective communication between members of the multidisciplinary team.

About us

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

390-TAC-BR-6129

Job locations

Mid and south Essex NHS foundation Trust- Southend University Hospital.

Prittlewell chase

Southend-on-sea. Essex

SS00RY


Job description

Job responsibilities

Elective admissions Lounge is a busy unit that admits patients on the day for surgery, requiring a minimum of one overnight stay.

The role of ward clerk is to work as a part of a team , have a flexible and professional attitude to work and provide cross cover during periods of absence.

To provide flexible , and reliable reception and administratrion service to the department .

Use of Careflow computer system for various processes, including the updating of patient demographics, to check patient information and hospital activity.

Answer and respond to enquiries from patients , relatives, and visitors in the department efficiently and politely.

Request and electronically track patient records in and out of the department when required.

Prepare and check patient case notes ready for surgical procedures.

Be versatile and adaptable to the demands of the team, and willing to learn new skills.

Carry out general office duties incliuding filing, photocoying, use of emails.

Promote clear and effective communication between members of the multidisciplinary team.

Job description

Job responsibilities

Elective admissions Lounge is a busy unit that admits patients on the day for surgery, requiring a minimum of one overnight stay.

The role of ward clerk is to work as a part of a team , have a flexible and professional attitude to work and provide cross cover during periods of absence.

To provide flexible , and reliable reception and administratrion service to the department .

Use of Careflow computer system for various processes, including the updating of patient demographics, to check patient information and hospital activity.

Answer and respond to enquiries from patients , relatives, and visitors in the department efficiently and politely.

Request and electronically track patient records in and out of the department when required.

Prepare and check patient case notes ready for surgical procedures.

Be versatile and adaptable to the demands of the team, and willing to learn new skills.

Carry out general office duties incliuding filing, photocoying, use of emails.

Promote clear and effective communication between members of the multidisciplinary team.

Person Specification

Previous experience in reception duties.

Essential

  • Previous experience in reception duties.

Desirable

  • Previous NHS or Health Care experience

Skills and Knowledge.

Essential

  • Good communication Skills
  • Basic IT skills.
  • Ability to prioritise workload.

Desirable

  • Trained in IT skills
Person Specification

Previous experience in reception duties.

Essential

  • Previous experience in reception duties.

Desirable

  • Previous NHS or Health Care experience

Skills and Knowledge.

Essential

  • Good communication Skills
  • Basic IT skills.
  • Ability to prioritise workload.

Desirable

  • Trained in IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Mid and south Essex NHS foundation Trust- Southend University Hospital.

Prittlewell chase

Southend-on-sea. Essex

SS00RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Mid and south Essex NHS foundation Trust- Southend University Hospital.

Prittlewell chase

Southend-on-sea. Essex

SS00RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Mandy Overton

mandy.overton@nhs.net

03004435365

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

390-TAC-BR-6129

Job locations

Mid and south Essex NHS foundation Trust- Southend University Hospital.

Prittlewell chase

Southend-on-sea. Essex

SS00RY


Supporting documents

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