Job summary
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.
We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.
To provide advice and patient management relating to complex discharge scenarios. To work in a collaborative manner with the multidisciplinary team to facilitate appropriate and timely discharges by providing continuity in discharge planning and effective dissemination of information.
To ensure all relevant social service referrals are made in a timely manner, response times are monitored, and delays acted upon and work with the ward team to ensure a smooth patient flow with regards to discharge.
To be a point of contact for the ward with regards to discharge and to ensure they carry out the specific responsibilities as outline within this Job Description.
Be proactive with regards to patient flow and discharge
Main duties of the job
The Assistant Patient Flow Co-Ordinator role is a varied role with a primary focus on patient flow and patient discharge. You will be point of contact on the ward for information and advise to staff, patients, and relatives/visitors.
You will work collaboratively with the Multi-Disciplinary Team (MDT) to facilitate safe and timely discharges by providing continuity in discharge planning and effective dissemination of information.
Day-to-day responsibilities will include but not limited to; attending MDT Board Rounds and collating detailed information about each patient, escalating diagnostics and speciality reviews, patient transport bookings, communicating with patients and their families, liaising with pharmacy, ensuring there is a clear plan from all in the MDT and provide effective written documentation about discharge progress.
You will be computer literate; have excellent communication skills both written and verbal.
About us
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
This will be a full-time post working Monday to Friday 08:00 - 16:00. You will be employed under the Flow Hub at Broomfield and allocated to a ward. You may be required to cross cover or change base ward as the service requires.
Please see attached job description setting out the details of the role and responsibilities.
We look forward to your application.
Job description
Job responsibilities
This will be a full-time post working Monday to Friday 08:00 - 16:00. You will be employed under the Flow Hub at Broomfield and allocated to a ward. You may be required to cross cover or change base ward as the service requires.
Please see attached job description setting out the details of the role and responsibilities.
We look forward to your application.
Person Specification
Qualifications
Essential
Experience
Essential
- Previous experience working with computers
Desirable
- Previous NHS hospital experience within a ward setting.
- Experience in the care sector
Communication Skills
Essential
- Ability to maintain clear written records, excellent oral communication, and interpersonal skills.
Personal and People Development
Essential
- Flexible attitude to work and work hours to meet service needs
- Commitment to own personal development.
- Respects privacy, dignity and religious and cultural beliefs.
Desirable
- Has the capacity to analyse results and demonstrates a high level of accuracy and attention to detail
Physical Requirements
Essential
- Be able to sit in an office environment for periods of time, either at a computer or in meetings.
- Be able to mobilise across the hospital site.
Other
Essential
- Tolerant, calm and respectful outlook
- Able to recognise own limitations.
- Evidence of behaviour consistent with the Trust staff charter.
Person Specification
Qualifications
Essential
Experience
Essential
- Previous experience working with computers
Desirable
- Previous NHS hospital experience within a ward setting.
- Experience in the care sector
Communication Skills
Essential
- Ability to maintain clear written records, excellent oral communication, and interpersonal skills.
Personal and People Development
Essential
- Flexible attitude to work and work hours to meet service needs
- Commitment to own personal development.
- Respects privacy, dignity and religious and cultural beliefs.
Desirable
- Has the capacity to analyse results and demonstrates a high level of accuracy and attention to detail
Physical Requirements
Essential
- Be able to sit in an office environment for periods of time, either at a computer or in meetings.
- Be able to mobilise across the hospital site.
Other
Essential
- Tolerant, calm and respectful outlook
- Able to recognise own limitations.
- Evidence of behaviour consistent with the Trust staff charter.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
