Patient Access Officer

Mid and South Essex NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and dedicated multi-tasked patient access officer to join our team at Trauma & Orthopaedics based at Braintree Community Hospital with the potential/ability to cover other sites.

You will provide robust admin support to the Orthopaedic Patient Access Team. Ability to be flexible and adaptable for the changing needs of the service are required.

Youwill have previous experience of working in a fast paced 'In patient/Patient Access' waiting list environment, together with excellent organisational skills. A confident telephone manner, good IT skills, and understanding of Service Change/development with previous experience of working in the NHS or within healthcare.

Main duties of the job

To provide a comprehensive professional and efficient patient monitoring and waiting list service within prescribed timescales.

To monitor patients admitted pathway from referral to treatment for all specialties in accordance with the Trust's Patient Access Policy and the NHS Constitution. These include RTT 18 weeks target and 31 and 62 day cancer targets.

To ensure efficient use of theatres.

Ensure all patients details are entered and updated accurately on to the Patient Administration System (PAS)and Theatreman.

Responsible for effective communication with Consultants and clinical teams, patients, relatives, General Practitioners

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Date posted

28 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-SUR-MSE-5092

Job locations

Braintree

Chadwick Drive

Essex

CM7 2QU

Job description

Job responsibilities

We look forward to your application.

Please refer to attached Job Description for full list of responsibilities.

Job description

Job responsibilities

We look forward to your application.

Please refer to attached Job Description for full list of responsibilities.

Person Specification

Other Factors

Essential

Able to consistently adopt behaviours that demonstrate a commitment to and understanding of the Trust values to towards everyone who uses or delivers our patient services.

Education & Qualifications

Essential

Educated to A Level or equivalant standard

Knowledge and Experience

Essential

Previous experience of working in the NHS or private sector

Desirable

Working Knowledge of Lorenzo

Skills and Aptitude

Essential

Understanding of the 18 week target and national definitions
Ability to use own inititive and excellent organisation and prioritisation skills
Ability to work indepently and part of a team

Person Specification

Other Factors

Essential

Able to consistently adopt behaviours that demonstrate a commitment to and understanding of the Trust values to towards everyone who uses or delivers our patient services.

Education & Qualifications

Essential

Educated to A Level or equivalant standard

Knowledge and Experience

Essential

Previous experience of working in the NHS or private sector

Desirable

Working Knowledge of Lorenzo

Skills and Aptitude

Essential

Understanding of the 18 week target and national definitions
Ability to use own inititive and excellent organisation and prioritisation skills
Ability to work indepently and part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information