Job summary
The Clinical Support Worker (CSW) will form an integral part of the multi-disciplinary team in providing high quality care to patients who attend the Breast Unit outpatient service.
You will be expected to undertake care to meet the needs of the patients under the supervision of the registered nurse working within the Trusts policies, procedures and Trust Values and will be expected to work collaboratively as part of the multi-disciplinary team.
You will be to work independently within the remit of the role but under the guidance and supervision of the clinic Registered Nurses and the Cancer Clinical Nurse Specialists (CNS).
The CSW will assist with all clinic duties, undertake administrative tasks including preparing referrals, overseeing stock, updating computer records, assisting with procedures for cancer patients, telephoning patients, and answering general enquiries. There is opportunity to work across the clinic and within the breast care nurse team.
The job is full time (37.5 hours pw), weekdays only, 8.30 am - 5.00 pm.
If this interest you please apply now.
Main duties of the job
This job description is an indication of the type and range of tasks that are expected of the post holder, and other duties may be required, in line with the role and the banding. It may be reviewed and amended from time to time in consultation with the postholder to take account of changing organisational needs.
- Work under the guidance of a registered practitioner
- Work within the boundaries of existing competence, adhering to the local and national protocols/ standard operating procedures/ policies
- Deliver high standards of compassionate, dignified care, managing their time, tasks, and resources effectively
- Undertake training, assessment and facilitation of peers and other staff as required
- To support Registered practitioners in their duties and contribute to the holistic care of patients as part of a multi-disciplinary team
- To ensure that the environment is clean, safe, tidy and welcoming for patients and visitors
- To undertake rotational work within the department as/ if required
- To act as a role model for other staff members
- Record patient information accurately using Trust software systems
- To work in the ultrasound room and gain experience in order to assist with biopsies
- Support cancer patients with guidewires, Magseed and Magtrace.
- Undertake post op phone calls with cancer patients
- Make follow up appointments for cancer patients as required
- Correlate patients for MDMs
- Ensure results are available for patient's appointments
About us
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description. However some of the responsibilities are as follows
- Work with other departments to ensure scans are undertaken and reported in an appropriate time frame.
- Have knowledge of wound care
- Accurately taking and relay information
- Take patient queries and action appropriately
- Overseeing stock orders, undertake some orders, unpacking stores, stock and expiry date checks
- To meet the needs of the service, the post holder may be required to work in other areas as appropriate, as directed by the line manager
- Liaise with medical teams and nursing staff.
- Undertake routine blood tests.
- Chaperone in clinics.
- Work in partnership with patients and carers to recognise individual care needs.
- Demonstrate clinical competence developed through continual. professional development, reflective practice and maintain a skills portfolio relevant to the service specification.
- Prepare patients for assessment and diagnostics within the therapeutic programmes of care.
- To report any incidents, untoward incidents, complaints and near misses to self, patients or carers to the appropriate professional within the stated timescales and record these on Datix.
- Always work within clearly defined accountability framework
Job description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description. However some of the responsibilities are as follows
- Work with other departments to ensure scans are undertaken and reported in an appropriate time frame.
- Have knowledge of wound care
- Accurately taking and relay information
- Take patient queries and action appropriately
- Overseeing stock orders, undertake some orders, unpacking stores, stock and expiry date checks
- To meet the needs of the service, the post holder may be required to work in other areas as appropriate, as directed by the line manager
- Liaise with medical teams and nursing staff.
- Undertake routine blood tests.
- Chaperone in clinics.
- Work in partnership with patients and carers to recognise individual care needs.
- Demonstrate clinical competence developed through continual. professional development, reflective practice and maintain a skills portfolio relevant to the service specification.
- Prepare patients for assessment and diagnostics within the therapeutic programmes of care.
- To report any incidents, untoward incidents, complaints and near misses to self, patients or carers to the appropriate professional within the stated timescales and record these on Datix.
- Always work within clearly defined accountability framework
Person Specification
Qualifications
Essential
- Literacy and Numeracy Level 3
- NVQ level 3 in Health & Social Care or should have a care certificate.
Experience
Essential
- Experience as Band 2/3 HCA in acute healthcare setting
- Experience working effectively within a team.
Skills
Essential
- Communicate effectively, verbal/writing
- Good IT skills
- Adaptable, reliable, shows initiative
Person Specification
Qualifications
Essential
- Literacy and Numeracy Level 3
- NVQ level 3 in Health & Social Care or should have a care certificate.
Experience
Essential
- Experience as Band 2/3 HCA in acute healthcare setting
- Experience working effectively within a team.
Skills
Essential
- Communicate effectively, verbal/writing
- Good IT skills
- Adaptable, reliable, shows initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
