Job summary
We are looking for an enthusiastic, friendly and efficient person to join our team as a Ward Clerk in Chalkwell Ward at Southend Hospital. The working hours for the position will be 08:00 -16:30 Monday - Wednesday.
You will liaise with other departments and wards and offer effective support to the ward team to assist with the flow of patients within the hospital and in turn help reduce patient waiting times.
Teamwork is critical to maintaining the exceptional level of service that the administration function currently provides. The successful applicant will have a proactive attitude with the ability to remain calm, focused and organised. Good interpersonal skills and the ability to communicate at all levels both verbally and in written formats are essential.
Main duties of the job
To carry out proficient, professional reception service to all visitors, patients, and colleagues.
To carry out administrative and other mutually agreed duties to maintain the smooth running of the ward. These include:
Greeting and welcoming all persons entering the ward, checking identification of staff requiring access to patient information.
Answering the telephone correctly by adhering to the Trust's telephone protocol. To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge.
Maintaining good communication and relationships with patients/carers, members of the MDT and nurses in consultation with Ward Manager.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
Job description
Job responsibilities
Liaising with other wards and departments as required to maintain accurate and up-todate patient records and attending and participating in Ward/Directorate meetings.
To know all aspects of the ward environment and prepare notes for ward rounds ensuring patient confidentiality is maintained at all times.
Ensuring that notes trolley is organised and supplied with necessary forms as well as patient case notes.
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Job description
Job responsibilities
Liaising with other wards and departments as required to maintain accurate and up-todate patient records and attending and participating in Ward/Directorate meetings.
To know all aspects of the ward environment and prepare notes for ward rounds ensuring patient confidentiality is maintained at all times.
Ensuring that notes trolley is organised and supplied with necessary forms as well as patient case notes.
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Person Specification
Communication
Essential
- Excellent communication skills- written
Qualifications
Essential
- Good standard of general education
- English GCSE/NVQ2 or equivalent level of relevant experience
Experience
Essential
- Previous demonstrable experience dealing with the public in a service environment
Desirable
- Some understanding of medical terminology
- Previous experience of data entry
Person Specification
Communication
Essential
- Excellent communication skills- written
Qualifications
Essential
- Good standard of general education
- English GCSE/NVQ2 or equivalent level of relevant experience
Experience
Essential
- Previous demonstrable experience dealing with the public in a service environment
Desirable
- Some understanding of medical terminology
- Previous experience of data entry
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
