Bank - Dispensary Pharmacy Assistant - 3

Job description

Job responsibilities

MAIN DUTIES & RESPONSIBILITIES

In addition to the below, undertake any other reasonable duties the Operational Lead Technician may allocate from time to time.

1. Communication

Pharmacy reception duties including receiving prescriptions from outpatients, ward staff and other clients, take payment for prescriptions and forward prescriptions to the correct location for dispensing.

Identify, resolve, or refer any prescription queries at point of reception.

Answer telephone enquiries from staff and patients, resolve or refer as necessary.

Hand out completed prescriptions with appropriate counselling, under the supervision of the senior pharmacy technician in charge.

Under instruction from a senior member of the team, arrange delivery of medications to patients home address, including labelling and secure sealing of medication packages, contacting patients and accurate record keeping of all deliveries

1. Analytical and Planning

Perform departmental expiry date checks to schedule.

Maintain supplies of non-drug items including controlled stationary e.g. FP10 prescriptions and controlled drug registers, ensuring accurate records are maintained.

1. Clinical Duties

Restock medication ensuring stock rotation with the dispensaries.

Help to maintain a clean working environment in all areas of pharmacy.

Dispense Inpatient and discharge prescriptions both within the pharmacy department and out on the wards using the mobile dispensing trolleys.

Process prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package and label prescription items according to department procedure. Make records as necessary e.g., endorse prescription; make an entry into the controlled drug register.

Dispense Outpatient prescriptions. Process the prescriptions using the pharmacy stock control and electronic prescribing system. Select, count, package, and label prescription items according to department procedure. Make records as necessary e.g., endorse prescription; make an entry into the controlled drug register.

Participate in late shift, weekend and bank holiday rotas.

1. Policy and Service Development

Follow departmental standard operating procedures at all times

Assist in updating standard operating procedures as requested by the Operational Lead Technician.

Direct service users to pharmacy policies on the Trust intranet as needed.

1. Financial and Physical Resources

Assist in running adhoc and planned reports using pharmacy IT systems as requested

Perform departmental stock checks, counting and escalating discrepancies.

Process homecare prescriptions and invoices.

Assess suitability of pharmaceuticals for return to stock. Return items to stock using the pharmacy stock control system as authorised or dispose of according to departmental waste procedure as appropriate.

1. Staff Management

Not applicable to this role

1. Information Resources

Provide support to end users of the pharmacy Wellsky system.

Assist in the maintenance of all pharmacy IT systems.

Person Specification

Qualifications

Essential

• Good general education including Maths and English grade C/4 or above

Desirable

• Hold NVQ level 2 in Pharmacy OR Hold the NPA or an equivalent dispensing qualification
• Previous hospital experience in a similar role Pharmacy experience

Knowledge

Essential

• Demonstrates an ability to accurately follow instructions and maintain competence in a busy environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

MSE Southend

Southend

SS0 0RY

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)