PA & Medical Secretary to the Palliative Care Team

Mid and South Essex NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and dynamic individual to join our team on the Palliative Care Team providing multi-professional palliative care services for patients cared by Southend Hospital. The Team has highly developed collaborative relationships across primary, secondary and voluntary care.

You will provide a full and efficient PA and secretarial service to the Palliative Care Team.

You will demonstrate excellent organizational skills and have the ability to work independently, using discretion, judgment and critical analysis. They will handle sensitive and complex issues in a professional manner, taking initiative where required.

To provide a comprehensive secretarial service to the Palliative Care Team including: typing clinic letters, managing case notes, providing reports, typing documents, taking and compiling minutes, notes management, collecting and delivering post from the main hospital building, photocopying, opening mail and facilitating the coordinated operation of the department.

Main duties of the job

Deal sensitively and reassuringly with anxious, distressed patients/ their families and to the bereaved to ascertain problems and ensure that these are conveyed accurately and concisely between patients and staff as required.

Within known alternatives & where appropriate, decide when to refer to Medical & Nursing staff or resolve query on own initiative.

To manage complex and demanding enquiries and concerns in a calm and supportive manner and to process or refer on as appropriate, ensuring a high standard of professionalism at all times.

Provide specific information and advice to patients, clients and their families under the direction of clinical staff (by telephone, in writing or in person).

Support and coordinate specific clinical imaging requests and processes, generally requiring liaison with funding and clinical teams.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Date posted

18 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-ONC-SO-8008

Job locations

Southend

Prittlewell Chase

Westcliff-On-Sea

SS0 0RY

Job description

Job responsibilities

Please see attached a full job description setting out the details of the role and responsibilities.

We look forward to your application.

Job description

Job responsibilities

Please see attached a full job description setting out the details of the role and responsibilities.

We look forward to your application.

Person Specification

Qualifications

Essential

Recognised typing qualification
NVQ level 4 in business administration

Experience

Essential

Minimum of three years secretarial experience, preferably within healthcare
Experience in using word, powerpoint, spreadsheets
Experience in record keeping and data collection, report production

Desirable

Shorthand

Communication

Essential

Well-developed communication skills

Desirable

Training/ Qualification in interpersonal skills/ communication

Person Specification

Qualifications

Essential

Recognised typing qualification
NVQ level 4 in business administration

Experience

Essential

Minimum of three years secretarial experience, preferably within healthcare
Experience in using word, powerpoint, spreadsheets
Experience in record keeping and data collection, report production

Desirable

Shorthand

Communication

Essential

Well-developed communication skills

Desirable

Training/ Qualification in interpersonal skills/ communication

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information