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Mid and South Essex NHS Foundation Trust

Cardiology Test Tracker

Information:

This job is now closed

Job summary

An exciting new opportunity has become available within the Cardiology team at Southend Hospital.

We are looking for a test tracking to join our team on a full time permanent basis.

You will work within the Cardiology admin team to ensure the admin processes are followed for patient diagnostic tests to help the wider team deliver safe and effective services.

Main duties of the job

You will need the ability to prioritise your own workload, using own judgement to action and escalate as appropriate emails/correspondence to Cardiology diagnostics supervisor/manager, prioritising clinically urgent results according to clinical guidance and according to Trust policy and deal with test results queries face to face and by telephone from staff, patients, and the general public in a courteous, confidential and sensitive manner with tact and diplomacy.

Promoting good relations and the public image of the department whilst providing efficient and open communication with your team, adhering to administration procedures and generate appointments ensuring compliance with processes, procedures, policies and governance requirements in order to provide a safe, professional, efficient, cost effective and comprehensive service.

You will work closely with departmental supervisors/managers in order to understand the team priorities on a day

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction withMSE Health and Care Partnershipto deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking, and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

If you join the MSE team you may be working at one of or across our three main sites:

Southend Hospital

Broomfield Hospital in Chelmsford

Basildon and Thurrock Hospital

Details

Date posted

20 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

390-CAR-SO-1197-A

Job locations

Southend University Hospital

Prittlewell Chase

Southend On Se

SS0 0RY


Job description

Job responsibilities

  • Provide comprehensive administrative support to the Cardiology diagnostics service.

  • Provide a day-to-day service for our test tracking system, ensuring all patients details are forwarded to the relevant doctors, to ensure all investigations are booked as per the management plan, and an outcome letter following their investigation has been finalised, within target timeframe as set by the Department.

  • Maintain effective communication with both clinical and non-clinical staff within the Trust.

  • Provide a high standard of front line customer care and a lead point of contact for patients regarding test result queries always displaying empathy and diplomacy.

  • Collect data required for departmental research and audit as appropriate.

Job description

Job responsibilities

  • Provide comprehensive administrative support to the Cardiology diagnostics service.

  • Provide a day-to-day service for our test tracking system, ensuring all patients details are forwarded to the relevant doctors, to ensure all investigations are booked as per the management plan, and an outcome letter following their investigation has been finalised, within target timeframe as set by the Department.

  • Maintain effective communication with both clinical and non-clinical staff within the Trust.

  • Provide a high standard of front line customer care and a lead point of contact for patients regarding test result queries always displaying empathy and diplomacy.

  • Collect data required for departmental research and audit as appropriate.

Person Specification

Experience

Essential

  • oTo hold GCSE Maths and English of Grade C or above or equivalent certificate

Desirable

  • Experience using trust computer systems

Knowledge

Essential

  • strong IT skills

Desirable

  • previous NHS role experience that required organisational skills
Person Specification

Experience

Essential

  • oTo hold GCSE Maths and English of Grade C or above or equivalent certificate

Desirable

  • Experience using trust computer systems

Knowledge

Essential

  • strong IT skills

Desirable

  • previous NHS role experience that required organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend University Hospital

Prittlewell Chase

Southend On Se

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend University Hospital

Prittlewell Chase

Southend On Se

SS0 0RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Junior Operational Manager

Jennifer Hall

jennifer.hall34@nhs.net

01702435555

Details

Date posted

20 December 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

390-CAR-SO-1197-A

Job locations

Southend University Hospital

Prittlewell Chase

Southend On Se

SS0 0RY


Supporting documents

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