Job summary
Ophthalmology is looking for a RTT Pathway/Harm Review Coordinator to join our friendly and supportive team where you will work within the Ophthalmology Department based at Broomfield, facilitating the smooth running of the patient journey by ensuring that coordinated and streamlined administrative processes revolve around the patient and their individual needs.
As an RTT Pathway/Harm Review Coordinator you will support the clinical team, Operational Manager and other Divisional managers in ensuring the specialty are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets e.g. the 18 weeks Referral to Treatment target.
Please be aware that this role is based at Broomfield Hospital.
Main duties of the job
You will co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales.
Working with the divisional administrative teams, you will provide assistance with harm reviews and coordinate external reviews when necessary, oversee and administrate the harm review process within the trust for 52+ week RTT breaches and liaise with the service managers and divisional governance facilitators in the trust over discrepancies regarding relevant specialties.
Your role will involve co-ordinate and assist with the data inputting for monitoring and projecting performance and ensuring the harm review processes are running efficiently and meeting necessary deadlines.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
Do you have excellent administrative experience in a healthcare setting along with good communication skills, then we want to hear from you.
Please see full details about this varied and rewarding role on the attached job description.
Job description
Job responsibilities
Do you have excellent administrative experience in a healthcare setting along with good communication skills, then we want to hear from you.
Please see full details about this varied and rewarding role on the attached job description.
Person Specification
Education
Essential
- Hold GCSE Maths and English of Grade C or above or equivalent certificate
- Good IT skills, computer literature and the ability to interpret various data sources
- Evidence of ongoing personal development
Knowledge and Experience
Essential
- Previous administrative experience in a healthcare setting.
- Evidence of active involvement in developing new ways of working.
- Up to date knowledge and understanding of key access targets e.g 18 weeks referral to treatment
- Experience of working with IT office packages
- Experience of applying hospital administration systems
- Understanding of key challenges facing the trust
Communication Skills
Essential
- Ability to facilitate and support learning
- Excellent personal and communication skills
- Motivated & enthusiastic to drive improvement programmes related to patient care
- Good IT skills, computer literature and the ability to interpret various data sources
- Robust organisational skills with the ability to prioritise workload and meet tight timescales
- Motivated & enthusiastic to drive improvement programmes related to patient care
Desirable
- Demonstrate ability to think creatively and laterally
Personal and People Development
Essential
- Excellent written communications
- Professional attitude
- Ability to manage own and other workload/priorities/completing tasks effectively
Person Specification
Education
Essential
- Hold GCSE Maths and English of Grade C or above or equivalent certificate
- Good IT skills, computer literature and the ability to interpret various data sources
- Evidence of ongoing personal development
Knowledge and Experience
Essential
- Previous administrative experience in a healthcare setting.
- Evidence of active involvement in developing new ways of working.
- Up to date knowledge and understanding of key access targets e.g 18 weeks referral to treatment
- Experience of working with IT office packages
- Experience of applying hospital administration systems
- Understanding of key challenges facing the trust
Communication Skills
Essential
- Ability to facilitate and support learning
- Excellent personal and communication skills
- Motivated & enthusiastic to drive improvement programmes related to patient care
- Good IT skills, computer literature and the ability to interpret various data sources
- Robust organisational skills with the ability to prioritise workload and meet tight timescales
- Motivated & enthusiastic to drive improvement programmes related to patient care
Desirable
- Demonstrate ability to think creatively and laterally
Personal and People Development
Essential
- Excellent written communications
- Professional attitude
- Ability to manage own and other workload/priorities/completing tasks effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
