Mid and South Essex NHS Foundation Trust

Patient Scheduling Officer

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for an enthusiastic and dedicated multi-tasked patient access officer to join our Patient Scheduling Team based at Southend Hospital, Southend.

You will provide a robust admin support to the Patient Scheduling Team that cover, General Surgery, Upper GI, Lower GI, Breast, ENT, MaxFax and Urology. The post holder must have the ability to be flexible and adaptable for the changing needs of the service.

Previous experience of working in a fast paced 'In patient/Patient access' waiting list environment would be advantageous. However, full training will be provided. Excellent organisational skills, a confident telephone manner, good IT skills, and understanding of Service Change/development with previous experience of working in the NHS or within healthcare.

Main duties of the job

To provide a comprehensive professional and efficient patient monitoring and waiting list service within prescribed timescales

To monitor patients admitted pathway from referral to treatment for all specialties in accordance with the Trust's Patient Access Policy and the NHS Constitution. These include RTT 18 weeks target and 31 / 62 day cancer targets.

To ensure efficient use of theatres

Ensure all patients details are entered and updated accurately on to the Medway system and Sapphire

Responsible for effective communication with Consultants' and clinical teams, patients, relatives, General Practitioners

About us

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.

With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.

Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Details

Date posted

30 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 a year £25,147 - £27,596

Contract

Permanent

Working pattern

Full-time

Reference number

390-CG2-S-1665

Job locations

Southend

Prittlewell Chase

Westcliff on Sea,

SS00RY


Job description

Job responsibilities

We look forward to your application. Please refer to attached Job Description for full list of responsibilities.

Job description

Job responsibilities

We look forward to your application. Please refer to attached Job Description for full list of responsibilities.

Person Specification

Skills

Essential

  • Ability to use own initiative and excellent organisation and prioritisation skills
  • Excellent written communication

Desirable

  • Excellent verbal communication

Qualifications and experience

Essential

  • Good standard of english and maths as per application form
  • Excellent written communication
  • Excellent verbal communication

Desirable

  • Previous knowledge of working in the NHS or private sector
  • Excellent keyboard skills
Person Specification

Skills

Essential

  • Ability to use own initiative and excellent organisation and prioritisation skills
  • Excellent written communication

Desirable

  • Excellent verbal communication

Qualifications and experience

Essential

  • Good standard of english and maths as per application form
  • Excellent written communication
  • Excellent verbal communication

Desirable

  • Previous knowledge of working in the NHS or private sector
  • Excellent keyboard skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea,

SS00RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Southend

Prittlewell Chase

Westcliff on Sea,

SS00RY


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy General Manager, MSE Theatre Scheduling

Jo Gilbey

joanne.gilbey@nhs.net

01245514271

Details

Date posted

30 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 a year £25,147 - £27,596

Contract

Permanent

Working pattern

Full-time

Reference number

390-CG2-S-1665

Job locations

Southend

Prittlewell Chase

Westcliff on Sea,

SS00RY


Supporting documents

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