Appliance Officer
This job is now closed
Job summary
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.
We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.
You will work within the team in the Orthotics Appliance Office to provide a smooth running clinic and Orthotics service to patients. This includes undertaking various administration tasks and purchasing goods from suppliers through hospital ordering systems.
Main duties of the job
To undertake various administration tasks such as handling post, answering the telephone to patients and staff, booking/cancelling appointments through Medway, preparing clinics ensuring all goods have been received and are put together for the Orthotist's clinic each day, process/purchase/rotate stock or goods that have arrived or are needed for patients to either collect or have fitted in clinic, process orders from clinic, scanning documents onto CED.
Raising and generating purchase order numbers with regard to Orthotic suppliers through the system.
Process patient/staff enquiries either through face to face contact when patients collect goods or arrive for clinic appointments, via the telephone or via email.
Direct liaison with the Orthotist regarding patients, referrals, order queries, clinic queries etc. and process orders from clinic ensuring items are purchased with more than enough time for the patients next appointment.
Direct liaison with the supplier chasing missing orders, outstanding purchase order numbers, raising concerns regarding damaged goods etc. where necessary.
Direct liaison with MSK management to raise any queries or concerns where necessary.
Attend all departmental or team meetings.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Details
Date posted
24 November 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year Per Annum (Pro Rata for Part Time)
Contract
Permanent
Working pattern
Part-time
Reference number
390-T&O-SO-1600
Job locations
Southend
Southend University Hospital Satellite Clinic, Valkyrie Road Primary Care Centre
Westcliff on Sea
SS0 8BU
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Southend University Hospital Satellite Clinic, Valkyrie Road Primary Care Centre
Westcliff on Sea
SS0 8BU
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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