Job summary
Would you like to take on the challenge of leading a dynamic and engaging small team? We're offering a full-time position as a site team leader at Britannia Park for our Access to Records department.
In this role, you'll be tasked with ensuring the completion of all necessary checks, confirming that applicants possess the required authorization and consent to access records. You'll also be responsible for maintaining the accuracy, legibility, and comprehensiveness of all record copies, delivering them in the specified format.
If you possess a keen eye for detail, a well-structured approach, and a positive mindset, this could be the perfect opportunity for you.
Main duties of the job
The post holder will ensure the team deal with access to records requests while adhering to national legislation and local policies, including managing requests in an efficient and appropriatemanner and within set deadlines.
The Access to Records Team Leader will ensure requests are logged accurately and to be responsible for ensuring that the request is legitimate and in line with the requirements of theGeneral Data Protection Regulations (GDPR 2018).
The post holder will ensure that all relevant checks have been undertaken and that applicants have appropriate authority and consent to access records. All copies of records will be accurate, legible,and complete and provided in the format that they were requested.The Access to Records Team Leader will be responsible for the management and coordination of the Access to Records Administrators rota's, annual leave, training and sickness leave.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
- Ensure that the team provides an excellent level of customer service.
- To communicate and build key relationships with staff from a variety of disciplines, internally within the Trust and with external users of the service.
- Ensure that the Access to Recods team works within Trust policies and procedures to manage Access to Records requests within agreed GDPR timescales.
- Act as a first point of contact for Access to Records Administrators and external service users and respond to, or escalate, any issues as they arise.
- To ensure all service users are dealt with in a positive and professional manner, using judgement and discretion when necessary.
- Provide relevant support to Access to Records staff in listening, helping and assisting patients sensitively who may be bereaved or dealing with complex family situation.
Further information can be found on the attached job specification.
Job description
Job responsibilities
- Ensure that the team provides an excellent level of customer service.
- To communicate and build key relationships with staff from a variety of disciplines, internally within the Trust and with external users of the service.
- Ensure that the Access to Recods team works within Trust policies and procedures to manage Access to Records requests within agreed GDPR timescales.
- Act as a first point of contact for Access to Records Administrators and external service users and respond to, or escalate, any issues as they arise.
- To ensure all service users are dealt with in a positive and professional manner, using judgement and discretion when necessary.
- Provide relevant support to Access to Records staff in listening, helping and assisting patients sensitively who may be bereaved or dealing with complex family situation.
Further information can be found on the attached job specification.
Person Specification
Shortlisting
Essential
- Maths and English grade c or 4
Desirable
Shortlisting
Essential
- Supervision or Management experience
Desirable
Essential
Essential
- Maths and English grade c or 4
Essential
Essential
- Supervision or Management experience
Person Specification
Shortlisting
Essential
- Maths and English grade c or 4
Desirable
Shortlisting
Essential
- Supervision or Management experience
Desirable
Essential
Essential
- Maths and English grade c or 4
Essential
Essential
- Supervision or Management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend
Southend University Hospital
Unit 14, Britannia Park, Comet Way, Southend on Sea, Essex
SS2 6GE
Employer's website
https://www.mse.nhs.uk (Opens in a new tab)
