Mid and South Essex NHS Foundation Trust

Patient Pathway Officer - General & Breast Surgery

Information:

This job is now closed

Job summary

We are seeking a reliable, enthusiastic person to join the surgical department as a Patient Pathway Officer to support management of patients' journey through Breast, Colorectal and Surgical pathway.We are a busy, friendly, and supportive team looking for excellent communicators, who are able to demonstrate and promote high levels of customer care.

The right candidate will support the Patient Pathway Co-ordinators, clinical team, and other divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets.

Main duties of the job

Negotiating appointment dates with patients and making any necessary arrangements.

Generating and sending of clinical letters to patients and GP's and generating filing cover sheets for sensitive clinical paperwork for scanning to ACP

Sending referrals to new appointments centre for booking and walking requests to various departments in the hospital. Also adding patients to the waiting list whilst maintaining an accurate and up to date filing system of patient related documentation.

Assisting the Breast and Colorectal PODS with general administrative duties and processing stationery ordering.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Details

Date posted

11 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-SUR-BA-0828

Job locations

Basildon

Basildon

SS16 5NL


Job description

Job responsibilities

Candidate expectations and job responsibilities are outlined in the job description attached to the advert.

We look forward to your application.

Job description

Job responsibilities

Candidate expectations and job responsibilities are outlined in the job description attached to the advert.

We look forward to your application.

Person Specification

Qualifications

Essential

  • Good literacy and numeracy skills.

Desirable

  • 5 GCSE's passes including English or equivalent.

Knowledge & Experience

Essential

  • Experience of scheduling patient appointments

Desirable

  • Experience in administrative role in the NHS

Skills & attributes

Essential

  • Good attention to detail.
  • Good written and verbal communication skills.
  • Ability to multitask.
  • Good time management.

Desirable

  • Knowledge of NHS diagnostic targets
  • Able to prioritise own workload
  • Knowledge of clinical terminology
Person Specification

Qualifications

Essential

  • Good literacy and numeracy skills.

Desirable

  • 5 GCSE's passes including English or equivalent.

Knowledge & Experience

Essential

  • Experience of scheduling patient appointments

Desirable

  • Experience in administrative role in the NHS

Skills & attributes

Essential

  • Good attention to detail.
  • Good written and verbal communication skills.
  • Ability to multitask.
  • Good time management.

Desirable

  • Knowledge of NHS diagnostic targets
  • Able to prioritise own workload
  • Knowledge of clinical terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Junior Service Manager

Paula Jackson

paula.jackson1@nhs.net

Details

Date posted

11 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-SUR-BA-0828

Job locations

Basildon

Basildon

SS16 5NL


Supporting documents

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