Mid and South Essex NHS Foundation Trust

Patient Pathway Officer - Endoscopy

This job is now closed

Job summary

Our Basildon Endoscopy service has a wonderful opportunity has arisen to join us as a Patient Pathway Officer in which you will be dealing directly with members of the public as well as hospital staff and will deal with highly sensitive and confidential patient information.

Your hours will be 7 days a week ranging from 8am-6pm and will work within a central team.

Previous applicants need not re-apply.

Main duties of the job

You will be responsible for providing an efficient and effective appointment scheduling service, including booking patient appointments, reviewing patient referrals and cancelling appointments, keeping up to date recorded information on the status of patients.

Your role will be to manage and maintain elective waiting lists in conjunction with the Clerical Team leader and the unit Manager in accordance with Trust, manage Endoscopy lists by speciality, liaising with consultants, nurses and Ensure effective maintenance of patient documentation and note holding systems and entering patient details onto the waiting list on the Electronic patient record system (EPR) and Endoscopy reporting / booking system (Solus) ensuring that those details are up to date.

You will be required to admit and discharge patients on the EPR system requiring a working knowledge of endoscopic procedures in order to arrange follow up appointments and further.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Date posted

11 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 a year Per Annum (Pro Rata for Part Time)

Contract

Permanent

Working pattern

Full-time

Reference number

390-LCS-BA-0811

Job locations

Basildon

SS16 5NL

Job description

Job responsibilities

Are you ready to deal directly with members of the public and highly sensitive and confidential patient information, then we want to hear from you?

Please see the attached JD for further details of this exciting role.

Job description

Job responsibilities

Are you ready to deal directly with members of the public and highly sensitive and confidential patient information, then we want to hear from you?

Please see the attached JD for further details of this exciting role.

Person Specification

Experience

Essential

Experience of working in a hospital environment
Experience in working in a busy reception or back office
Experience of using Electronic Patient Record System (EPR)

Desirable

Experience of working in a high-pressure environment
Experience of working in an endoscopy department

Qualifications

Essential

Educated to GCSE standard including maths and English or equivalent

Job Skills

Essential

Computer Literate
Able to work as part of a team

Person Specification

Experience

Essential

Experience of working in a hospital environment
Experience in working in a busy reception or back office
Experience of using Electronic Patient Record System (EPR)

Desirable

Experience of working in a high-pressure environment
Experience of working in an endoscopy department

Qualifications

Essential

Educated to GCSE standard including maths and English or equivalent

Job Skills

Essential

Computer Literate
Able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

SS16 5NL

Employer's website

https://www.mse.nhs.uk (Opens in a new tab)