Job summary
An exciting opportunity has a arisen for a highly motivated and analytical manager to become our Performance Manager.
The performance, planning & healthcare analytics directorate is at the heart of MSEFT planning, monitoring and analysis of performance.
You will be responsible for managing and supporting development of the Trust's performance management framework and the underpinning operating processes.
This involves bringing together the information, relationships and governance structures within the Trust and its wider operating environment - with the aim of placing evidence-based insight at the heart of decision-making.
You will help clinical and operational managers understand their performance relative to national NHS performance priorities and MSEFT objectives.
The performance function is intended to support and constructively challenge teams to understand current and likely future performance, enabling early intervention in areas of concern.
In turn, the role will give the post holder good exposure to the broad range of activities and teams across the MSEFT. The performance, planning & healthcare analytics directorate is committed to the development of all staff - and will work with the successful candidate to identify individual as well as directorate objectives to support individual growth.
Main duties of the job
- Manage and support the development of the Trust's performance management framework and underpinning operating processes, cascading through all levels of the organisation.
- Provide expert knowledge to the organisation on quality standards, operational targets, and performance measurement and improvement methodologies.
- Support the cascade of performance information from strategic objectives and annual planning priorities, through the organisation's care group and corporate directorate structure to service level.
- Manage the care group, directorate and divisional rhythm of accountability review meetings supported by timely, objective and predictive datasets, which cascades down through the Care Group and corporate directorate structure and feeds up into the formal governance arrangements including Trust Board and sub-committees.
- Support services to report accurately, concisely, and predictively on areas of highlight or exception.
- Produce high-quality, balanced quantitative and qualitative performance products, including but not limited to Board and sub-committee reports; papers for external audiences, and ad hoc briefings. Work with key subject matter experts across the organisation to achieve commentary that is action-focused, impact-measurable, forward-looking and time bound.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people. Our newly formed Trust, comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend, is determined to provide the best health services for its local population. We are a well-led, high-performing and innovative organisation working in the best interests of the people we serve.
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Job description
Job responsibilities
Please see detailed Job description and person spec for further details.
Please note this role will be home based with some travel to the MSE sites expected on occasion.
Job description
Job responsibilities
Please see detailed Job description and person spec for further details.
Please note this role will be home based with some travel to the MSE sites expected on occasion.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of knowledge gained through relevant work experience
Desirable
- Informatics or information management qualification
Knowledge and Experience
Essential
- Substantial experience of working in an NHS performance OR substantial experience working in an analytics or operational role with excellent working knowledge of NHS performance management frameworks.
- Substantial experience of presenting information reports and presentations tailored to audience
- Experience of translating insight into implications for stakeholders
- Thorough understanding of the process of converting data into useable information in order to advise, confirm and challenge proposed developments, solutions and their progress.
- Expert knowledge of the collection, analysis, presentation and interpretation of data and information
- Knowledge and experience of data visualisation and best practice to support providing actionable insights from data
- Successful management and delivery of performance related projects against formally monitored objectives and timescales
- Proven experience in delivering in a challenging environment and to tight deadlines
- Proven track record of innovation with the ability to inspire and lead the implementation and management of change
- Thorough understanding of patients flows within an acute hospital
- Expert user of Microsoft office products including advanced functions of MS Excel
Desirable
- Knowledge of data protection
- Knowledge of Data Quality Issues and mitigating solutions
Communication Skills
Essential
- Strong organisational management skills
- Proven negotiating skills with the ability to use tact and diplomacy when communicating sensitive and contentious information
- Strong interpersonal skills and ability to forge effective professional relationships
- Very strong communication skills with the ability to clearly communicate highly complex ideas to a non-technical audience.
Personal and People Development
Essential
- Experience of line management
- Ability to identify development opportunities for team.
- Evidence of on-going personal career development.
- Able to work with a great degree of flexibility and adaptability
- Ability to work under pressure to meet deadlines
Physical Requirements
Essential
- Willingness to work flexibly as and when required
- Working hours structured to Trust board and sub-committee performance rhythm.
- Ability to work under pressure and meet deadlines.
- Willing to work flexibly as and when required.
- Ability to deal with frequent periods of intense concentration.
- Predominantly desk-based work.
Other
Essential
- Good self-awareness.
- Self-motivation, a positive attitude and ability to motivate others.
Person Specification
Qualifications
Essential
- Educated to Masters level or equivalent level of knowledge gained through relevant work experience
Desirable
- Informatics or information management qualification
Knowledge and Experience
Essential
- Substantial experience of working in an NHS performance OR substantial experience working in an analytics or operational role with excellent working knowledge of NHS performance management frameworks.
- Substantial experience of presenting information reports and presentations tailored to audience
- Experience of translating insight into implications for stakeholders
- Thorough understanding of the process of converting data into useable information in order to advise, confirm and challenge proposed developments, solutions and their progress.
- Expert knowledge of the collection, analysis, presentation and interpretation of data and information
- Knowledge and experience of data visualisation and best practice to support providing actionable insights from data
- Successful management and delivery of performance related projects against formally monitored objectives and timescales
- Proven experience in delivering in a challenging environment and to tight deadlines
- Proven track record of innovation with the ability to inspire and lead the implementation and management of change
- Thorough understanding of patients flows within an acute hospital
- Expert user of Microsoft office products including advanced functions of MS Excel
Desirable
- Knowledge of data protection
- Knowledge of Data Quality Issues and mitigating solutions
Communication Skills
Essential
- Strong organisational management skills
- Proven negotiating skills with the ability to use tact and diplomacy when communicating sensitive and contentious information
- Strong interpersonal skills and ability to forge effective professional relationships
- Very strong communication skills with the ability to clearly communicate highly complex ideas to a non-technical audience.
Personal and People Development
Essential
- Experience of line management
- Ability to identify development opportunities for team.
- Evidence of on-going personal career development.
- Able to work with a great degree of flexibility and adaptability
- Ability to work under pressure to meet deadlines
Physical Requirements
Essential
- Willingness to work flexibly as and when required
- Working hours structured to Trust board and sub-committee performance rhythm.
- Ability to work under pressure and meet deadlines.
- Willing to work flexibly as and when required.
- Ability to deal with frequent periods of intense concentration.
- Predominantly desk-based work.
Other
Essential
- Good self-awareness.
- Self-motivation, a positive attitude and ability to motivate others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
