Mid and South Essex NHS Foundation Trust

Patient Pathway Coordinator - Gastroenterology

Information:

This job is now closed

Job summary

We have a wonderful opportunity for an efficient, friendly and effective administrator to join BTUH Endoscopy Team as a Patient Pathway Coordinator to liaise directly with members of the public as well as hospital staff dealing with highly sensitive and confidential patient information.

Your role will cover 5 days a week and working within our central team, support the service from 8am to 6pm on a rota basis.

Main duties of the job

Your role will involve will be responsible for supervising the team and also providing an efficient and effective appointment scheduling service, including booking patient appointments, reviewing patient referrals and cancelling appointments, keeping up to date recorded information on the status of patients.

You will co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales, liaise with teams outside of the speciality e.g. GPs where appropriate to ensure a seamless patient journey ans ensure patient information is maintained and updated on the appropriate patient information system.

About us

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

10 months

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

390-LCS-BA-0366-A

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL


Job description

Job responsibilities

Are you and effective and efficient administrator, then we want to hear from you?

Please see the attached JD for further details of this exciting role.

Job description

Job responsibilities

Are you and effective and efficient administrator, then we want to hear from you?

Please see the attached JD for further details of this exciting role.

Person Specification

Education

Essential

  • To hold GCSE Maths and English of Grade C or above or equivalent certificate

Job related experience

Essential

  • Significant previous experience of working within a healthcare setting
  • Experience in teaching / mentoring others
  • Able to work well under pressure
  • Understanding of key access targets e.g 18 weeks referral to treatment

Desirable

  • Previous experience of managing a team of admin staff

Job skills

Essential

  • Experience of Using EPR
  • Computer Literate
  • Able to work as part of a team
Person Specification

Education

Essential

  • To hold GCSE Maths and English of Grade C or above or equivalent certificate

Job related experience

Essential

  • Significant previous experience of working within a healthcare setting
  • Experience in teaching / mentoring others
  • Able to work well under pressure
  • Understanding of key access targets e.g 18 weeks referral to treatment

Desirable

  • Previous experience of managing a team of admin staff

Job skills

Essential

  • Experience of Using EPR
  • Computer Literate
  • Able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer details

Employer name

Mid and South Essex NHS Foundation Trust

Address

Basildon

Nethermayne

Basildon

SS16 5NL


Employer's website

https://www.mse.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Patient Pathway Coordinator

Bukola Lawal-Olaojo

bukola.lawal-olaojo1@nhs.net

01268524900

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 a year Per Annum (Pro Rata for Part Time)

Contract

Fixed term

Duration

10 months

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

390-LCS-BA-0366-A

Job locations

Basildon

Nethermayne

Basildon

SS16 5NL


Supporting documents

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