Job summary
Closing Date: 23/02/2026
Shortlisting to take place in the week following closing date: commencing 24/02/2026
Interview expected to take place in the week following shortlisting: commencing 02/03/2026
This is an exciting opportunity to join the MSK & Therapies Clinical Service Unit (CSU) as Deputy General Manager, supporting the General Manager and CSU triumvirate to deliver safe, high-quality, and sustainable services for patients.
The post holder will play a key leadership role in the day-to-day operational management of the CSU, supporting performance across access, finance, quality, and workforce. Working closely with clinical and managerial colleagues, you will help ensure services are responsive, well-governed, and aligned with Trust strategy and priorities.
You will contribute to service improvement, transformation, and problem-solving, maintaining a strong focus on patient experience, clinical safety, and quality. The role requires balancing operational delivery with longer-term service development, ensuring performance and business integrity are upheld alongside high standards of care.
Working Trust-wide under the direction of the General Manager, you will represent them at meetings as required and act as a visible, supportive leader for clinical teams, fostering strong collaborative relationships.
This role would suit an experienced operational manager seeking a developmental step into a senior leadership role within a complex, clinically driven environment.
Main duties of the job
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Support the General Manager in delivering all local and national performance targets, working collaboratively with clinical and managerial colleagues to develop and implement sustainable solutions to operational challenges.
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Take responsibility for the day-to-day operational delivery of services within the agreed portfolio, leading and embedding change management initiatives that improve service quality, efficiency, and patient experience.
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Influence and contribute to the strategic development of services, working closely with Clinical Directors, General Managers, and Deputy Directors of Nursing to shape and deliver service improvement priorities.
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Lead and deliver strategic development and transformation programmes as required, ensuring alignment with Trust objectives and clinical strategy.
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Ensure robust performance management across all areas of responsibility, with clear oversight of access, quality, workforce, and financial performance.
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Manage resources effectively, including workforce, estates, and finances, in line with agreed objectives and within the parameters set by the General Manager.
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description
Job responsibilities
The post holder will be expected to work with minimal supervision and have significant autonomy in the delivery of the above and be responsible for his/her professional actions.
The post holder will hold sole responsibility for a range of duties and services, organising their own workload and working within established policies, procedures and guidelines, as agreed with the General Manager.
Job description
Job responsibilities
The post holder will be expected to work with minimal supervision and have significant autonomy in the delivery of the above and be responsible for his/her professional actions.
The post holder will hold sole responsibility for a range of duties and services, organising their own workload and working within established policies, procedures and guidelines, as agreed with the General Manager.
Person Specification
Experience
Essential
- Significant experience in a healthcare environment
- Proven track record of achieving set targets.
- Experience and understanding of the modernisation agenda and the opportunities for redesigning services.
- Experience, knowledge and understanding of current issues/themes affecting the NHS locally and nationally
- Experience of managing organisational change
- Experience in report writing and delivering presentations, to formal presentations.
- Experience of staff management, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues.
- Budget management experience, including reducing costs/ efficiency gains, monitoring and determining corrective action.
Desirable
- Experience of working across networks, with wide ranging stakeholders.
- Experience of best practice process improvement techniques across a range of sectors.
Skills
Essential
- Full range of IT skills including spreadsheet analysis.
- Excellent interpersonal and communication skills and the ability to communicate effectively with a wide range of staff/managers/clinicians and external stakeholders
- The ability to deal with complex issues in a methodical and logical approach
- Ability to work pro-actively and cooperatively with senior management and clinical staff
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Understanding of recommendations from Francis, Keogh and other patient experience and quality of care directives and measures.
Qualifications
Essential
- Degree and/or equivalent experience
- Evidence of continuous professional development
Desirable
- Master's level degree or equivalent qualification or knowledge/experience
- Project management experience, Prince 2 or other project management qualification
Person Specification
Experience
Essential
- Significant experience in a healthcare environment
- Proven track record of achieving set targets.
- Experience and understanding of the modernisation agenda and the opportunities for redesigning services.
- Experience, knowledge and understanding of current issues/themes affecting the NHS locally and nationally
- Experience of managing organisational change
- Experience in report writing and delivering presentations, to formal presentations.
- Experience of staff management, including the setting of objectives, team and individual appraisal, recruitment and disciplinary issues.
- Budget management experience, including reducing costs/ efficiency gains, monitoring and determining corrective action.
Desirable
- Experience of working across networks, with wide ranging stakeholders.
- Experience of best practice process improvement techniques across a range of sectors.
Skills
Essential
- Full range of IT skills including spreadsheet analysis.
- Excellent interpersonal and communication skills and the ability to communicate effectively with a wide range of staff/managers/clinicians and external stakeholders
- The ability to deal with complex issues in a methodical and logical approach
- Ability to work pro-actively and cooperatively with senior management and clinical staff
Knowledge
Essential
- Understanding of Information Governance and Confidentiality
Desirable
- Understanding of recommendations from Francis, Keogh and other patient experience and quality of care directives and measures.
Qualifications
Essential
- Degree and/or equivalent experience
- Evidence of continuous professional development
Desirable
- Master's level degree or equivalent qualification or knowledge/experience
- Project management experience, Prince 2 or other project management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
