Job summary
Closing Date: 5th November 2025
Shortlisting Date: commencing 6th November 2025
Interview Date (expected): week commencing 17th November 2025
An exciting opportunity has arisen for a Band 5 Admin Manager working with Plastic Surgery services.
Location: BRI
The job holder will be responsible for the day to day management and functioning of the secretarial, administrative and clerical service for the clinical specialty area/clinical specialty areas.
The jobholder is responsible for ensuring that patient pathway management processes and co-ordination is managed in accordance with the Trust's Access Policy and other National/Local targets i.e. Cancer, RTT
Main duties of the job
The job holder will be responsible for :
- The delivery of all key performance measures within their area of responsibility,
- Will be expected to lead by example in developing a professional set of behaviours to deliver an enhanced service
- Lead their teams in the day to day delivery of their services against agreed service standards
- Develop and be responsible for the delivery of a comprehensive set of Standard Operating Procedures
- Ensure all staff within their teams are managed appropriately in line with Trust policies ie Management of Attendance and the Trust Personal Responsibility Framework
- Ensure their service is delivered within budget through efficiency and lean processes
- Work in close liaison with the specialty clinical lead and wider clinical colleagues to maintain efficient service delivery and prioritise patient pathways in accordance with RTT and cancer targets
About us
Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:
- We value people
- We are one team
- We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Job description
Job responsibilities
Please refer to the attached Job Description and Person Specification for more information about the role.
Person Specification
Experience
Essential
- Experience of managing a team to deliver an exceptional customer service
- Minimum 2 years' recent management experience in the NHS
- Minimum 3 years' administrative experience in the NHS
- Minimum 2 years' experience managing patient pathways in accordance with National RTT guidelines
- Experience of planning and organising work allocation/delegation to team members to deliver a high quality performance within policy and service timescales.
- Demonstrate previous involvement in staff recruitment and selection; training and development; managing performance and attendance management.
- Experience of analysing performance data and for identifying ways in which the service can be improved at a service, team and individual level.
- Experience of working in the NHS environment
Desirable
- Involvement in the delivery and implementation of service improvements using a range of service improvement and project management techniques.
- Medical Secretarial Experience
- Experience of supporting senior management in business planning, capacity planning, budget setting and management of budget expenditure including delivery of annual cost improvement savings.
Qualifications
Essential
- Educated to NVQ level 4/BTEC* Diploma in Management or other supervisory /management qualification OR equivalent experience
- Evidence of on-going personal development
Skills
Essential
- Excellent written and verbal communication skills and able to present data in a way that is easy to understand
- Ability to build working relationships with colleagues within the team and across Divisions which support the delivery of the service.
- Undertake the performance management and appraisal process and ability to work with team members to set achievable personal and team objectives.
- Ability to interpret and analyse activity and performance related data and to be able to consider a range of options for improving team performance.
- Ability to use a range of styles and to adapt own behaviours to get the best from the team.
- Keyboard and ICT skills including Microsoft Office packages
Person Specification
Experience
Essential
- Experience of managing a team to deliver an exceptional customer service
- Minimum 2 years' recent management experience in the NHS
- Minimum 3 years' administrative experience in the NHS
- Minimum 2 years' experience managing patient pathways in accordance with National RTT guidelines
- Experience of planning and organising work allocation/delegation to team members to deliver a high quality performance within policy and service timescales.
- Demonstrate previous involvement in staff recruitment and selection; training and development; managing performance and attendance management.
- Experience of analysing performance data and for identifying ways in which the service can be improved at a service, team and individual level.
- Experience of working in the NHS environment
Desirable
- Involvement in the delivery and implementation of service improvements using a range of service improvement and project management techniques.
- Medical Secretarial Experience
- Experience of supporting senior management in business planning, capacity planning, budget setting and management of budget expenditure including delivery of annual cost improvement savings.
Qualifications
Essential
- Educated to NVQ level 4/BTEC* Diploma in Management or other supervisory /management qualification OR equivalent experience
- Evidence of on-going personal development
Skills
Essential
- Excellent written and verbal communication skills and able to present data in a way that is easy to understand
- Ability to build working relationships with colleagues within the team and across Divisions which support the delivery of the service.
- Undertake the performance management and appraisal process and ability to work with team members to set achievable personal and team objectives.
- Ability to interpret and analyse activity and performance related data and to be able to consider a range of options for improving team performance.
- Ability to use a range of styles and to adapt own behaviours to get the best from the team.
- Keyboard and ICT skills including Microsoft Office packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
