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Bradford Teaching Hospitals NHS Foundation Trust

Admin Assistant

The closing date is 21 September 2025

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Job summary

Closing Date: 21st September 2025

Shortlisting to take place after closing date: commencing 22nd September 2025

Interview expected to take place in the week following shortlisting: commencing 29th September 2025

The post involves working within the admin team to provide clerical support to a team of the Physiotherapy team. The main duty of the post will be in the Booking Office and reception duties within the Physiotherapy Department across varied sites if required.

Main duties of the job

The post involves working within the admin team to provide clerical support to a team of the Physiotherapy team. The main duty of the post will be in the Booking Office and reception duties within the Physiotherapy Department across varied sites if required.

Duties include answering calls in a very busy Booking Office, waiting list reports and reception duties are face-to-face contact with patients, meeting and greeting patients, telephone answering, arrange patient appointments, digital and copy typing, data input to a patient database (Clinical Manager System/CMS), communicating with other clerical and healthcare professionals from our own and other departments and wards by phone and email, as well as general office duties, including filing and photocopying.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7409414

Job locations

ST LUKES HOSPITAL

LITTLE HORTON LANE

BRADFORD

BD5 0NA


Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Job description

Job responsibilities

Please refer to the attached Job Description and Person Specification for more information about the role.

Person Specification

Experience

Essential

  • Working - experience/knowledge of computers, data input and word processing

Desirable

  • Audio typing/digital dictation/voice activation
  • Experience of working with the general public
  • Previous NHS experience

Skills

Essential

  • Good keyboard skills. Able to input data quickly and accurately.
  • Excellent interpersonal/communication skills
  • Able to deal with difficult situations
  • Ability to prioritise delegated workloads to meet deadlines
  • Ability to follow written and verbal instructions
  • Ability to file and retrieve
  • Good team player
  • Able to work in a busy environment and deal with constant interruptions
  • Flexible attitude to work

Desirable

  • Multilingual

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality
  • Good working knowledge of office procedures

Desirable

  • Telephone training
  • Customer care training

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • Audio typing/digital dictation/voice activation qualification
  • Experience working with the general public
  • Previous NHS experience
Person Specification

Experience

Essential

  • Working - experience/knowledge of computers, data input and word processing

Desirable

  • Audio typing/digital dictation/voice activation
  • Experience of working with the general public
  • Previous NHS experience

Skills

Essential

  • Good keyboard skills. Able to input data quickly and accurately.
  • Excellent interpersonal/communication skills
  • Able to deal with difficult situations
  • Ability to prioritise delegated workloads to meet deadlines
  • Ability to follow written and verbal instructions
  • Ability to file and retrieve
  • Good team player
  • Able to work in a busy environment and deal with constant interruptions
  • Flexible attitude to work

Desirable

  • Multilingual

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality
  • Good working knowledge of office procedures

Desirable

  • Telephone training
  • Customer care training

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • Audio typing/digital dictation/voice activation qualification
  • Experience working with the general public
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

ST LUKES HOSPITAL

LITTLE HORTON LANE

BRADFORD

BD5 0NA


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

ST LUKES HOSPITAL

LITTLE HORTON LANE

BRADFORD

BD5 0NA


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

ADMIN MANAGER

JACQUI BLAKEY

jacqui.blakey@bthft.nhs.uk

01274365881

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7409414

Job locations

ST LUKES HOSPITAL

LITTLE HORTON LANE

BRADFORD

BD5 0NA


Supporting documents

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