Bradford Teaching Hospitals NHS Foundation Trust

YAIS Receptionist/Administration Clerk

The closing date is 28 August 2025

Job summary

Closing Date: 28/08/2025

Shortlisting to take place in the week following closing date: commencing 01/09/2025

Interview expected to take place in the week following shortlisting: commencing 08/09/2025

The Receptionist/Administration Clerk will be responsible for providing a reception service and administration support to the Yorkshire Auditory Implant Service (YAIS). This includes booking patients into clinic, booking appointments, booking patient transport and interpreters, cashing up clinics as necessary, dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, and providing reception cover.

The job holder will also ensure that all activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy.

Main duties of the job

Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

389-25-7402210

Job locations

Bradford Royal Infirmary

Bradford

BD9 6RJ


Job description

Job responsibilities

Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role

Job description

Job responsibilities

Please refer to the job description for a detailed information regarding the main duties and responsibilities of the role

Person Specification

Experience

Essential

  • Working experience/knowledge of computers, data input and word processing
  • Previous receptionist/clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Previous NHS experience
  • Experience of offering suggestions for improving own or team working practices.

Knowledge

Desirable

  • Knowledge of Auditbase and/or Patient Administration System
  • A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies

Qualifications

Essential

  • GCSEs (Grade C/4 and above or equivalent) in English and Mathematics

Desirable

  • NVQ2 in Business Administration or equivalent

Other Requirements

Essential

  • Awareness of limitation of own knowledge/skills
Person Specification

Experience

Essential

  • Working experience/knowledge of computers, data input and word processing
  • Previous receptionist/clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Previous NHS experience
  • Experience of offering suggestions for improving own or team working practices.

Knowledge

Desirable

  • Knowledge of Auditbase and/or Patient Administration System
  • A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies

Qualifications

Essential

  • GCSEs (Grade C/4 and above or equivalent) in English and Mathematics

Desirable

  • NVQ2 in Business Administration or equivalent

Other Requirements

Essential

  • Awareness of limitation of own knowledge/skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Manager- Audiology /YAIS

Yvonne Young

yvonne.young@bthft.nhs.uk

Details

Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

389-25-7402210

Job locations

Bradford Royal Infirmary

Bradford

BD9 6RJ


Supporting documents

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