Bradford Teaching Hospitals NHS Foundation Trust

Patient Administration Clerk - fixed term and substantive

The closing date is 17 July 2025

Job summary

Closing Date: 17.07.25

Shortlisting to take place after closing date: commencing 18.07.25

Interview expected to take place in the week following shortlisting: commencing 28.07.25

1 x 37,5 hours per week available on a fixed term contract to cover maternity leave and 1 x permanent post 22.5 hours per week

An exciting opportunity for enthusiastic and friendly administration clerks to join our Community Midwife Administration Team. Bradford maternity service is a busy and dynamic service that supports the women of Bradford through the journey of pregnancy and birth. We are a busy and acute division with many challenges, and we need the support of our multidisciplinary workforce to enable a high standard of care to be provided. This post is based at St Lukes Hospital and requires the successful applicants to be able to work flexibly over 5 days a week (Monday-Friday)

Our successful applicants will have

Good administration experience, NHS experience is desirable but not essential as training will be given

Excellent customer service skills

Ability to prioritise the demands of a busy environment

Work autonomously, and be able to prioritise and work well within a team

Be able to communicate effectively with members of the public over the phone

Main duties of the job

The job holder will provide administrative and clerical support across the service

The job holder will deal with any administrative tasks required by the team accurately in a polite and courteous manner

The job holder will contribute to the development of efficient and lean processes to ensure an efficient service

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

389-25-7273105

Job locations

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6RJ


Job description

Job responsibilities

To assist with workload providing administrative support including filing, photocopying, mail management

To effectively communicate with patients and staff

To input clinical/administrative data such as referrals and appointments

To maintain efficient office systems

To effectively and efficiently administer and maintain all relevant IT systems

Job description

Job responsibilities

To assist with workload providing administrative support including filing, photocopying, mail management

To effectively communicate with patients and staff

To input clinical/administrative data such as referrals and appointments

To maintain efficient office systems

To effectively and efficiently administer and maintain all relevant IT systems

Person Specification

Experience

Essential

  • Working experience/knowledge of computers & data input
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Previous NHS administration experience
  • Experience in use of computer programs such as EPR, Microsoft office , Excel, IPROC

Skills

Essential

  • Keyboard Skills/use of email
  • Good telephone manner and communication skills
  • Ability to work as part of a team
  • Ability to adapt to changing circumstances.

Knowledge

Desirable

  • Previous knowledge of NHS Admin/medical records experience

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • NVQ level 2 administration or above
Person Specification

Experience

Essential

  • Working experience/knowledge of computers & data input
  • Previous clerical experience in an administrative setting
  • Experience of working face to face and/or telephone contact with the general public

Desirable

  • Previous NHS administration experience
  • Experience in use of computer programs such as EPR, Microsoft office , Excel, IPROC

Skills

Essential

  • Keyboard Skills/use of email
  • Good telephone manner and communication skills
  • Ability to work as part of a team
  • Ability to adapt to changing circumstances.

Knowledge

Desirable

  • Previous knowledge of NHS Admin/medical records experience

Qualifications

Essential

  • Educated to GCSE standard or equivalent

Desirable

  • NVQ level 2 administration or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team manager, maternity services

Claire Purcell

Claire.Purcell@bthft.nhs.uk

01274364500

Details

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum (pro rata)

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

389-25-7273105

Job locations

Bradford Royal Infirmary

Smith Lane

Bradford

BD9 6RJ


Supporting documents

Privacy notice

Bradford Teaching Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)