Administrative Apprentice - Radiology

Job summary

Closing Date:01.06.25 (this may change dependent on response)

Shortlisting to take place after closing date: commencing 02.06.05

Interview expected to take place in the week following shortlisting: commencing 09.06.25

We have an opportunity for 2 full time apprentices within the Radiology & Imaging Service.

The post-holders will provide effective reception, administrative and clerical support duties across the directorate, on a regular rotational basis, between BRI main x-ray department (and including Maternity and Medical Physics) and St. Luke's main x-ray department.

The Apprentice will be undertaking a training programme within the Bradford Teaching Hospitals NHS Foundation Trust. Training will be delivered through education sessions and time spent completing administration duties under supervision as well as 1 study day per week to attend education sessions to complete the required qualification. The Apprentice will commit to undertake the training and educations required for the role, and successfully complete all components of the training programme within the contract period. This will include completion of Diploma Level 2 in Business Administration.

PLEASE NOTE - IF YOU ALREADY POSSESS THE QUALIFICATION THAT THIS JOB WILL BE WORKING TOWARDS, OR YOU HAVE A QUALIFICATION IN THE SAME SUBJECT AT A HIGHER LEVEL, YOU WILL NOT BE ELIGIBLE TO APPLY FOR THIS APPRENTICESHIP OPPORTUNITY

Main duties of the job

Receive patients, visitors and other NHS staff into the department, directing to the appropriate waiting areas and assisting with any enquiries or concerns as appropriate.

Answer telephone calls and deal with or appropriately field any queries or enquiries.

Schedule patient appointments and handling cancellations.

Registering patient referral data onto an electronic patient management system, being both timely and accurate

Organise relevant patient transport for patients attending appointments

Some first line vetting of referral card patient data set and following up on any missing

Data from the referral card patient data set.

Attend and participate in Admin team meetings

Provide admin cover for other sections as required

Participate in the Individual Performance Review (IPR) process

Make patient appointments liaising with patients, clinician's healthcare professionals and GP surgeries.

Sorting and distribution of post and faxes

Such other duties at a comparable level of responsibility, as may normally be agreed with the job holder

About us

Salary adjustment for successful candidates:

• New to the NHS: If you are joining the NHS for the first time, you will be paid at the Apprentice Rate, which is currently £7.55 per hour (from April 2025) for the first year of your apprenticeship. After the first year, you will be paid the age-related National Minimum Wage for the remainder of your fixed-term contract.

• Existing NHS Employees: If you already have NHS experience, your pay will be determined in accordance with Annex 21 of the Agenda for Change Terms and Conditions. This means you will receive a percentage of the relevant pay band for the role, reflective of your current qualifications and experience.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

• We value people
• We are one team
• We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.