Job summary
We are looking to recruit someone with an enthusiastic, positive, can-do attitude and who is highly motivated to come and join the Trust as our Overseas Visitor & Deputy Healthcare Contracts Manager. The successful person will be responsible for leading the overseas function and supporting the Senior Healthcare Contracts Manager. We are looking for someone who will be a role model, who will exhibit excellent values and behaviours, inspire others, lead change and implement best practice.
We know that this is a specialised area and so in acknowledgement of that. If you feel you have the skills to be successful but not necessarily the detailed knowledge of the overseas and contracting functions, why not consider a secondment. We believe in knowledge sharing and developing people to their full potential so you will receive support from our experienced overseas officers, your line manager and the wider Contract Income team.
While we absolutely encourage applications from all interested candidates who have the skills and drive to make a success of the role, we are currently under-represented by women in senior positions. As a department, with a firm commitment to equality, diversity, and inclusion, we would be particularly keen to receive applications from female candidates.
Main duties of the job
Overseas & Healthcare Contracts Support Manager
Leading a team of established Overseas Visitor Officers and supporting the wider Contract Income team, the successful applicant will support the Senior Healthcare Contracts & Overseas Manager in the delivery of a robust function and will work as part of a cohesive, high functioning team, driving Trust wide and departmental change, improvement, efficiency, and value, whilst meeting and adhering to all operational, professional and audit requirements.
The post holder will be responsible for ensuring a quality service is delivered as an integral part of the Trust's commitment to improving patient experience and services, in accordance with the Trust's core values, Policies & Procedures.
Still not sure if this is the job for you? Interested and would like to know more? For an informal chat, contact Julie Ward, Senior Healthcare Contracts & Overseas Manager; 07779024427 or email Julie.ward@bthft.nhs.uk
Closing Date: 24th November 2023
Interview Date: Monday 11th December 2023
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Job description
Job responsibilities
Please see attached for the job description document for this post for further details in regards to the main responsibilities of the role.
Person Specification
Qualifications
Essential
- GCSE 'A-C' or equivalent
- Management qualification
Desirable
- Fraudulent Document qualification
Experience
Essential
- Previous experience in a Health Service environment
- Previous experience of working in a training setting and delivering presentations to a wide audience
Desirable
- Service/Policy Development
Skills
Essential
- Be able to manage and prioritise own workload effectively on a day-to-day basis to agreed deadlines
- Excellent planning and organisational skills using a systematic, thorough, and logical approach
- Ability to develop, maintain and record information accurately on databases for monitoring and reporting purposes.
- Ability to deal with unexpected problems and use your own initiative to solve.
- Ability to provide and receive complex, sensitive, or contentious information
- Excellent interpersonal skills and can deal with complex (sometimes confrontational) situations in a confident and responsible manner but with sympathy and sensitivity where there are significant barriers of acceptance using your initiative to resolve.
- Ability to work without direct supervision
Knowledge
Essential
- Extensive knowledge of the NHS patient administration process
- Knowledge and confidence to represent the Trust with external organisations such as the Department of Health, UK Border Agency, Home Office, ICB and General Practitioners & wider stakeholder agencies.
- Ability to interview and investigate all potential overseas visitors and correctly determine their status and entitlement to free NHS treatment in line with the Department of Health NHS cost recovery - Overseas Visitors Regulation
- Excellent knowledge of Excel, Word & Power point
- Knowledge of : NHS Policies and Processes Department of Health NHS Cost Recovery Overseas Regulations National Tariff/HRG codes
- Able to manage and prioritise own workload effectively on a day-to-day basis
- Excellent communication and negotiating skills both orally and in writing, with the ability to manage, influence and achieve payment from chargeable overseas patients as required.
- Team player but also strong self-motivation skills which enables you to work independently.
Desirable
- Understanding of the Department of Health NHS cost recovery - overseas visitors Regulation
- Working knowledge of EPR and Oracle
- Knowledge of the Department of Works & Pensions Overseas Portal
- Knowledge of costing patient treatment by using HRG Tariff
- Knowledge of medical terminology
Other requirements
Essential
- The job holder must have the ability to travel both to and from hospital sites
- Able to maintain confidentiality at all times
Person Specification
Qualifications
Essential
- GCSE 'A-C' or equivalent
- Management qualification
Desirable
- Fraudulent Document qualification
Experience
Essential
- Previous experience in a Health Service environment
- Previous experience of working in a training setting and delivering presentations to a wide audience
Desirable
- Service/Policy Development
Skills
Essential
- Be able to manage and prioritise own workload effectively on a day-to-day basis to agreed deadlines
- Excellent planning and organisational skills using a systematic, thorough, and logical approach
- Ability to develop, maintain and record information accurately on databases for monitoring and reporting purposes.
- Ability to deal with unexpected problems and use your own initiative to solve.
- Ability to provide and receive complex, sensitive, or contentious information
- Excellent interpersonal skills and can deal with complex (sometimes confrontational) situations in a confident and responsible manner but with sympathy and sensitivity where there are significant barriers of acceptance using your initiative to resolve.
- Ability to work without direct supervision
Knowledge
Essential
- Extensive knowledge of the NHS patient administration process
- Knowledge and confidence to represent the Trust with external organisations such as the Department of Health, UK Border Agency, Home Office, ICB and General Practitioners & wider stakeholder agencies.
- Ability to interview and investigate all potential overseas visitors and correctly determine their status and entitlement to free NHS treatment in line with the Department of Health NHS cost recovery - Overseas Visitors Regulation
- Excellent knowledge of Excel, Word & Power point
- Knowledge of : NHS Policies and Processes Department of Health NHS Cost Recovery Overseas Regulations National Tariff/HRG codes
- Able to manage and prioritise own workload effectively on a day-to-day basis
- Excellent communication and negotiating skills both orally and in writing, with the ability to manage, influence and achieve payment from chargeable overseas patients as required.
- Team player but also strong self-motivation skills which enables you to work independently.
Desirable
- Understanding of the Department of Health NHS cost recovery - overseas visitors Regulation
- Working knowledge of EPR and Oracle
- Knowledge of the Department of Works & Pensions Overseas Portal
- Knowledge of costing patient treatment by using HRG Tariff
- Knowledge of medical terminology
Other requirements
Essential
- The job holder must have the ability to travel both to and from hospital sites
- Able to maintain confidentiality at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
