Job summary
We are looking for an enthusiastic Administration Clerk to join our friendly, multi-disciplinary team. The postholder will be responsible for providing administration and clerical support to the Cochlea Implant Service. The Administration Clerk will be responsible for providing administration and clerical support to the Yorkshire Auditory Implant Service (YAIS).
Main duties of the job
The role includes actioning referrals, entering data onto a patient management system, booking appointments including patient transport and interpreters, cashing up clinics as necessary, and dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers. This role also includes booking patients into clinic, booking appointments, booking patient transport and interpreters, cashing up clinics as necessary, dealing with telephone calls and face to face enquiries from the public, staff, and other Health Care Providers, and providing reception cover.The job holder will also ensure that all activity data and referral to treatment data is recorded accurately, entering patient outcomes onto relevant IT systems in accordance with the Patient Access Policy.
About us
At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.
We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.
In short, we can help you lift your career to the next level. We've received huge investment to improve patient care which means we have truly world-class facilities including a brand-new neonatal suite, state-of-the-art intensive care unit, a newly refurbished A&E department, new children's unit and a welcoming, modern atrium and reception area for staff and visitors.
Job description
Job responsibilities
Please see attached job description and person specification for further information with regards to the job description
Job description
Job responsibilities
Please see attached job description and person specification for further information with regards to the job description
Person Specification
Experience
Essential
- Working experience/knowledge of computers, data input and/or word processing
- Previous receptionist/clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
Desirable
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience
Knowledge
Desirable
- Knowledge of Auditbase and/or Patient Administration System
- A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies
Qualifications
Essential
- GCSEs (Grade C/4 and above or equivalent) in English and Mathematics
Desirable
- NVQ2 in Business Administration or equivalent
Person Specification
Experience
Essential
- Working experience/knowledge of computers, data input and/or word processing
- Previous receptionist/clerical experience in an administrative setting
- Experience of working face to face and/or telephone contact with the general public
Desirable
- Experience of offering suggestions for improving own or team working practices.
- Previous NHS experience
Knowledge
Desirable
- Knowledge of Auditbase and/or Patient Administration System
- A knowledge of the 6 week diagnostic and 18 week Referral to Treatment targets and policies
Qualifications
Essential
- GCSEs (Grade C/4 and above or equivalent) in English and Mathematics
Desirable
- NVQ2 in Business Administration or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
