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Torbay and South Devon NHS Foundation Trust

Receptionist/Clerical officer

The closing date is 01 April 2026

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Job summary

We are looking for a Receptionist/Clerical Officer to join our team.

Our Receptionist/Clerical officer will be the first point of contact for patients relatives and carers utilising the day surgery unit.

You will liaise with all staff regarding theatre lists and admissions and provide a range of administrative and clerical services.

Main duties of the job

  • Admitting patients to the unit
  • Dealing with queries from colleagues and patients
  • Dealing with case notes and paperwork according to hospital policy
  • Using different software packages to ensure patent information is up to date

About us

Why Work With Us

Day surgery is a large team which includes both administrative and clinical staff. We all work as one team and support each other to ensure a smooth pathway for the patients.

The Day Surgery Unit is open from 07:00 - 19:00 Monday to Friday.

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per anumn

Contract

Permanent

Working pattern

Part-time

Reference number

388-7854712-PC&S

Job locations

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Job description

Job responsibilities

  • Dealing with Queries form patients
  • Assisting to help and reassure patients and relatives
  • Ensuring all patient details are correct and on the correct system
  • Dealing with requests from members of the wider team

Please review the job description for a full list of responsibilities

Job description

Job responsibilities

  • Dealing with Queries form patients
  • Assisting to help and reassure patients and relatives
  • Ensuring all patient details are correct and on the correct system
  • Dealing with requests from members of the wider team

Please review the job description for a full list of responsibilities

Person Specification

Knowledge

Essential

  • Good computer Knowledge

Desirable

  • Knowledge of hospital systems

Experience

Essential

  • To be able to prioritise workload

Desirable

  • Previous experience in relevant role

Qualifications

Essential

  • Functional Maths & English

Desirable

  • GCSE Level English and Maths
Person Specification

Knowledge

Essential

  • Good computer Knowledge

Desirable

  • Knowledge of hospital systems

Experience

Essential

  • To be able to prioritise workload

Desirable

  • Previous experience in relevant role

Qualifications

Essential

  • Functional Maths & English

Desirable

  • GCSE Level English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Supervisor

Charlotte Tuffey

c.tuffey@nhs.net

01803655508

Details

Date posted

25 March 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per anumn

Contract

Permanent

Working pattern

Part-time

Reference number

388-7854712-PC&S

Job locations

Torbay Hospital

Newton Road

Torquay

TQ2 7AA


Supporting documents

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