Torbay and South Devon NHS Foundation Trust

Healthcare Support Worker - Simpson Ward

The closing date is 30 March 2026

Job summary

Simpson Ward are recruiting a Healthcare Support Worker to join our friendly and supportive team, where the successful applicant will be working as an integral part of the multi-disciplinary team that is committed to providing high standards of compassionate, individualised care.

Our ward is 28 bedded receiving patient admissions from the Emergency Department and Acute Medical Unit, specialising in healthcare of the older person. As such we see a broad range of medical conditions as well as looking after patients at the end of their life.

Therefore, you will need to have some previous care experience in care of the older adult. Elsewhere, you will be committed and passionate in demonstrating and providing high quality patient care.

To support you in your career with us at Torbay Hospital, we will provide a period of supernumerary time as well as completing our 12-week care certificate course, if you have not already completed this.

Once established within the ward, we believe in offering you the opportunity to continuously develop and learn here with us. #CareToJoinUs?

Main duties of the job

We have a fantastic multi-disciplinary ward team approach to patient care and always strive to ensure the patient has the best experience possible whilst with us, and are looking for a caring and compassionate person who is able to work within a multi-disciplinary team to deliver a high standard of individualized nursing care to our patients.

You will need excellent communication skills, and be able to work independently, prioritizing your workload to ensure the best outcomes for patients.

You will ensure that your own actions support the care, protection and well-being of individuals, and ensure their privacy and dignity at all times.

You will need to be flexible as this is a rotational post which includes days, nights and weekend working.

About us

Why work with us -Torbay Hospital provides acute care for the local community and has several community hospitals, and is a hot-spot for those who are considering living by the sea or within half an hour of Dartmoor National Park and an hour to Exmoor National Park.

Meanwhile, Plymouth and Exeter are also both within a short drive to enjoy the culture, maritime history and shopping experiences.

Unfortunately, this post is not eligible for sponsorship.

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-7847300-MUEC

Job locations

Simpson Ward, Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Job description

Job responsibilities

You will give high standards of care to patients at a time when they are in need, while working with a welcoming and innovative team that encourages you. This rewarding post will enable you to make a difference to patients, and their families.

  • We are looking for someone with excellent communication skills, who can communicate at all levels to a variety of people in a professional, friendly manner
  • Have a passion for elderly care and working to achieve a positive outcome for those patients
  • You will need to have some IC training and understand systems that are in place within the NHS
  • We are looking for a team player who is able to support others
Please see our attached job description and person specification form for full details of the role responsibilities and duties.

Job description

Job responsibilities

You will give high standards of care to patients at a time when they are in need, while working with a welcoming and innovative team that encourages you. This rewarding post will enable you to make a difference to patients, and their families.

  • We are looking for someone with excellent communication skills, who can communicate at all levels to a variety of people in a professional, friendly manner
  • Have a passion for elderly care and working to achieve a positive outcome for those patients
  • You will need to have some IC training and understand systems that are in place within the NHS
  • We are looking for a team player who is able to support others
Please see our attached job description and person specification form for full details of the role responsibilities and duties.

Person Specification

Qualifications and training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Record keeping competency in handwritten and electronic records
  • Able to manage stress in themselves and others
  • Willingness to undertake new skills and training
  • To be flexible, adaptable, reliable and punctual

Desirable

  • Healthcare competencies appropriate to area of work
Person Specification

Qualifications and training

Essential

  • NVQ Level 3 in Health & Social Care or equivalent qualification/experience

Desirable

  • Care certificate
  • English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills

Knowledge and experience

Essential

  • Previous experience in a care environment or able to demonstrate a caring nature/ life experience
  • Understands the need for strict confidentiality

Desirable

  • Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific skills

Essential

  • Basic computer/keyboard skills
  • Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
  • Good interpersonal and communication skills
  • Able to prioritise and organise work
  • Record keeping competency in handwritten and electronic records
  • Able to manage stress in themselves and others
  • Willingness to undertake new skills and training
  • To be flexible, adaptable, reliable and punctual

Desirable

  • Healthcare competencies appropriate to area of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Simpson Ward, Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer details

Employer name

Torbay and South Devon NHS Foundation Trust

Address

Simpson Ward, Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Employer's website

https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Ashleigh Bartlett

ashleigh.godfrey@nhs.net

01803656932

Details

Date posted

19 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

388-7847300-MUEC

Job locations

Simpson Ward, Torbay Hospital

Lowes Bridge

Torquay

TQ2 7AA


Supporting documents

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